Barbara Gaines

Certified Etiquette Professional teaching others how to create a long lasting and positive impression.

[Barbara Gaines @etiquettesense]

While interacting w/a person on the phone:
Smile
Greet w/the applicable Good Morning or Good
Afternoon
Monitor your pitch & tone
Always ask “is now a good time to talk?"
#senseofetiquette #interacting #person #phone #smile #answering #phone #monitor #tone #greet

[Barbara Gaines @etiquettesense]

Ever been put in a position where someone breaks up with you; or advises you of a death electronically? Not only is this RUDE, this type of information should be delivered face/face or phone.

#senseofetiquette #position #someone #breaks #advise #death #electronically #rude

[Barbara Gaines @etiquettesense]

What is your definition of a party? Is a party a party if you are asked to bring food or drinks? Why or why not?

#senseofetiquette #party #asked #food #drink #definition

[Barbara Gaines @etiquettesense]

Basic Disability Etiquette:
Always be respectful to the disabled
Don't use demeaning terms like “cripple,” “deaf/
"dumb" & "retarded"
Only assist if asked

#senseofetiquette #basic #disability #disabled #respectful #people #disabilities #assumptions #required

[Barbara Gaines @etiquettesense]

Never (ever) let your mood dictate your manners!
#senseofetiquette #mood #dictate #manners

[Barbara Gaines @etiquettesense]

Need to build your confidence?
Know your strengths
Accept your limitations
Walk confidently, smile & make eye contact
Daily do a task that takes you out of your comfort
zone
#senseofetiquette #confidence #strengths #limitations #confidently #comfort #zone

[Barbara Gaines @etiquettesense]

1/3 of the people who responded to an American Express survey prefer to give MONEY as a wedding gift.

How about you?

#senseofetiquette #wedding #gift #money #survey #responding

[Barbara Gaines @etiquettesense]

Corporate Etiquette requires you to:
Build a positive impression that yields respect &
appreciation in the workplace

Always be professional & a team player

#senseofetiquette #corporate #workplace #create #positive #civil #impression #appreciation #yields, #teamplayer

[Barbara Gaines @etiquettesense]

75% of customers believe it takes too long to reach a live agent. https://t.co/oJ0Ogdq3ib @ProProfs

[Barbara Gaines @etiquettesense]

Going to a meeting...? Always take a notepad/pen.

You'll probably not remember everything discussed. Jot down important points for future reference.

# senseofetiquette #attend #meetings #notepad #pen #remember #discussed #jot #important #points #future #reference

[Barbara Gaines @etiquettesense]

Food for thought…

Emails sent from your company computer becomes a record. It's a reflection of you/your company.

The degree of the error could cost you your job, a promotion and/or your colleagues’ trust.

#foodforthought #email #record #reflection #senseofetiquette

[Barbara Gaines @etiquettesense]

To each & everyone of you, a very Merry Christmas, happy & safe holidays.

My plea is when you've had enough to drink, don't drive. You've choices & it isn't worth it!

#senseofetiquette #merrychristmas #happy
#safe #holidays #plea #drink #drive #worth
#night #choices

[Barbara Gaines @etiquettesense]

Dining out..do you throw your coat over the chair & it gets dirt from the floor/or food on it from passing servers?

If you check your coat, leave a minimum of $2 for the "coat checker."

#senseofetiquette #dining #throw #tip #chair #dirt #floor #food #coatcheck #decided #check

[Barbara Gaines @etiquettesense]

Respect your colleagues and listen to their ideas and opinions.

#senseofetiquette #respect #colleagues #listen #ideas #opinions

[Barbara Gaines @etiquettesense]

Do you use slang/shortened words during a business call?

It’s inappropriate/unprofessional

If you need to check something for a customer, say "just a moment," not "hold on a sec"

#slang #shortenedwords #businesscall #inappropriate #check #customer #justamoment #holdonasec

[Barbara Gaines @etiquettesense]

Staying overnight at a friend’s house?
Take a gift
Follow house rules
Pick up after yourself
Send a handwritten thank you note/snail mail

#senseofetiquette #staying #overnight #friend #house #gift #follow #house #rules #handwritten #snailmail #thankyounote

[Barbara Gaines @etiquettesense]

The power of the written word:
•A badly written message will have a major impact on your organization
•Most errors are due to hurried writing
•Slow down, write well and proofread your work

#senseofetiquette #power #written #word #badly #message #major #impact #organization

[Barbara Gaines @etiquettesense]

What's amuse-bouche?
Bite size hors d’oeuvres
Differs from appetizers, NOT ordered off menu Chef chooses free selection
-Wikipedia

#senseofetiquette #amusebouche #appetizer

[Barbara Gaines @etiquettesense]

To all the veterans and their families...thank you for your service and your support! You all have given so that we can continue to live in the land of the brave and the home of the free!
#senseofetiquette #thankyouforyourservice

[Barbara Gaines @etiquettesense]

When socializing with coworkers, don’t do anything you don’t want to be mentioned at the office later.

#senseofetiquette #socializing #coworkers #anything #mentioned #office