@RenMarisa @Fidomobile Because you're @Fidomobile customer now. I've been a customer for over 25 years. Old or new, don't expect any form of service nowadays
@Fidomobile after 1st rep hung up on me after 1h+ on phone, I called again & been on hold for 2h23m + counting. Fido Roam failed me & so is your "customer service".