@virginmedia Originally I was told myself and my next door neighbour also couldn’t be connected, the next day a engineer turned up and installed the service. 🤦♂️
Word of warning people do don’t do business with @virginmedia I’m on a call to them speaking to the 6th person after 1hr 30mins. They just keep passing me on, I don’t think they know how to resolve this. 😔
@virginmedia Been waiting since August however no one has visited since, even though I was given two dates in August to be in to speak to them. Both times no one visited and when I called back was told I had been given this in error as they couldn’t arrange that service.
@virginmedia Yes at the beginning of August, an engineer wrong attempt to pull the cable through to the wrong connection point, before I could advise where we are currently connected, since we are told construction work required however we are connected via a conduit to a closer point.
@virginmedia Im on the phone to the customer team now. You are putting my original order through again, that I placed 2 months ago. Starting from the start again.
Now they have disconnected the phone, wow 🤦♂️ politeness gets you no where. Looks like I’m going to have to again for the 7th time this morning. #needsomebreakfast
@dazwoodsjersey@AudiUK I think software fault’s, it’s been back to the garage so many times in the year I’ve had it. I would love to know how times before it becomes unacceptable for a brand new car to go back to the garage with faults. 🤦♂️
Audi are shocking yet again my car is in the garage for 2 days, and again it’s been there with no one looking at it. They offered to keep it longer but last time it sat there for a week. @AudiUK you guys need to massively improve, never before has a car caused me so much stress
What shocking service again from @AudiUK third or fourth time my car has had to go back to the garage today, been calling them all day waiting for a courtesy car for work tomorrow, nothing has happened. All experiences since buying it have been problematic and poor. 😔
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