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#customerservice#saas#SmallBusiness
"In marketing getting to know your hero is known as making a ‘customer persona’, and it is much the same process as the one used by storytellers when they create a believable hero." https://t.co/ecpUpYWPTS #smallbusiness#marketing#ecommerce
"An eye-opening 2018 study by https://t.co/JUSdkCMXlb showed that out of the 1000 firms they questioned the majority were failing to deliver an adequate level of customer service." https://t.co/puu0E8q16x #CustomerService#smallbusiness
@BorisJohnson
2/2
and drug company are negotiating, the NHS are refusing to give him the drug. So we now have to split up the family & I have to move to abroad with Max for treatment.
Please make 'rule of rescue' a core policy of your campaign.
https://t.co/1ROBxveMjU
@BorisJohnson
1/2
Make "Rule of Rescue" for rare disease children a policy of your campaign.
We have been watching my 8 year old son Max die for the past 4 months despite knowing that there is a very effective treatment that can stabilise his condition but, because the NHS
Dear @BorisJohnson@Jacob_Rees_Mogg@MattHancock 11 children with Batten disease have access to the only drug that helps, Brineura, but 2 haven't, caught in the hardball pricing crossfire between @NHSEngland, @NICEComms & BioMarin. Can you ensure fair treatment for rare diseases?
@JasonManford
2/2
the drug.
Today we heard they will not give him the treatment for sure. So we now have to split up the family and I have to move to Holland with Max to live and work and gain access to Dutch healthcare. Can you help us at all?
https://t.co/1ROBxveMjU
@JasonManford
Can you help?
1/2
We have been watching my 8 year old son Max die for the past 4 months despite knowing that there is a very effective treatment that can stabilise his condition but, because the NHS and drug company are negotiating, the NHS are refusing to give him
"If you stay tuned in to their wants and needs and keep their profiles constantly updated, you’ll stay relevant to them and that journey will remain one you take together." https://t.co/urzjAHhqRE #ecommerce#marketing#smallbusiness
"Contact details are often hidden away at the bottom of a submenu, and when you find them there is no telephone number and a time-consuming contact system that demands you to prove you are not a robot." https://t.co/Q2QkB2tgJa #smallbusiness#CustomerService
Moira just donated to the Batten Disease Justice Appeal - and added the comment - These brave precious children touch our hearts. If our society think they do not matter then God forgive us. 💞
Donate here - https://t.co/LTb5osyI3l
#BattenDisease