Eleanor Duffy

[Eleanor Duffy @evduffy]

@lukeybarnesy I want to!!!

[Eleanor Duffy @evduffy]

@sainsburys @DebsStockton I'm also having the same issue! Why is it taking so long? Thanks

[Eleanor Duffy @evduffy]

@ManCityHelp Hello. Is it possible to put cup tickets on the exchange? Cant make the Sevilla game. Thanks

[Eleanor Duffy @evduffy]

@macca_williams @dinosofos Hahaha Jack's Christmas present yeah?

[Eleanor Duffy @evduffy]

@shockproofbeats Beautiful article. Congratulations to you all x

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[Eleanor Duffy @evduffy]

@lukeybarnesy You finally watched it!

[Eleanor Duffy @evduffy]

@AvantiWestCoast @thetrainline Another example of why I didnt travel...

[Eleanor Duffy @evduffy]

@AvantiWestCoast @thetrainline Click on the image to see your now deleted tweet...

[Eleanor Duffy @evduffy]

@AvantiWestCoast @thetrainline Hi Hannah, I managed to set up an account and process my claim. However just been told my delay was "30-59 minutes" so only getting a partial refund. No trains left london all day! Terrible service.

[Eleanor Duffy @evduffy]

@AvantiWestCoast @thetrainline Hi, I've tried multiple times to create an account but despite getting an email to confirm my account, when I login on delay repay it is saying "invalid username or password". Can you advise please? Feels like a deliberate attempt to stop people claiming their money. Thanks

[Eleanor Duffy @evduffy]

@AvantiWestCoast @thetrainline Ok thanks, will try and sort

[Eleanor Duffy @evduffy]

@AvantiWestCoast @thetrainline Should say "was told no trains running" sorry

[Eleanor Duffy @evduffy]

@AvantiWestCoast @thetrainline Hi Pete, I couldn't travel! Went to Euston and was told in trains running. So travelled yesterday instead and had to take annual leave as couldnt get into work. Thanks.

[Eleanor Duffy @evduffy]

@thetrainline Hello, why cant I process a refund online as all trains were cancelled yesterday? When I call the automatic message says unable to process refunds via call 🙄 thanks

[Eleanor Duffy @evduffy]

@AvantiWestCoast I need to travel. When will the trains be running again?

[Eleanor Duffy @evduffy]

@ManCityHelp They've just hung up on me after 50 mins 🤬🤬🤬

[Eleanor Duffy @evduffy]

@ManCityHelp Been on hold for 40 mins...any idea what the wait time is at the moment? Thanks