Liz

[Cosgrove Care @CosgroveCare]

We are really looking forward to welcoming the people we support, their families and our staff team at our 1st Anniversary tea party for our Home Care service in North Lanarkshire #celebrations #anniversary #timefortea #support #wearecosgrove

[Liz @everity33]

@SP_EnergyPeople That's fine Thank you

[Liz @everity33]

Well @ScottishPower you have really done well with your smart meters, had it in for a month and still can't top up !!!!😡😡😡😡😡

[Liz @everity33]

@SP_EnergyPeople Thank you

[Liz @everity33]

@SP_EnergyPeople I am free between 10 and 1. If that's any good

[Liz @everity33]

@SP_EnergyPeople I still havnt heard from.anybody about my complaint . I thought someone would of phoned me by now.

[Liz @everity33]

@SP_EnergyPeople Thank you

[Cosgrove Care @CosgroveCare]

We celebrate our first birthday 🎉 at our North Lanarkshire Homecare service today 🤩

We are planning more celebrations for people we support over the coming weeks 🎊🍰

Watch this space 🙌

[Liz @everity33]

@SP_EnergyPeople Hi No one has phoned me yet and after 6pm will be fine

[Liz @everity33]

@SP_EnergyPeople Thank you

[Liz @everity33]

@SP_EnergyPeople Someone phoned today and said they will phone tomorrow so hopefully they can take the payment

[Liz @everity33]

@SP_EnergyPeople Spoke to soon the Elec didn't work but it has taken it from my bank account.

[Liz @everity33]

@SP_EnergyPeople Woo hoo the app worked for the gas to top up I will try the electric as well

[Liz @everity33]

@SP_EnergyPeople Elec , £3.10
Gas , £13.13

[Liz @everity33]

@SP_EnergyPeople To be honest I want it resolved as that has now been over a month .

[Liz @everity33]

@SP_EnergyPeople I would like it escalated please .

[Liz @everity33]

@SP_EnergyPeople I asked for certain time as I need to work . And yes they phoned me back but they were still not able to help i now need to wait until Monday.I want to know who I can escalate this to as your complaints team have been no help at all.

[Liz @everity33]

@SP_EnergyPeople Not smart meter trained **

[Liz @everity33]

@SP_EnergyPeople Well surprise surprise no one has phoned. So that's something else to add to my complaint !!!

[Liz @everity33]

@SP_EnergyPeople About 1pm would be ok