@asda your delivery drivers need to be more considerate about where they park. Blocking my drive so I can’t get out is not helpful and then having a go at me when I pip him to move.
@JohnLewisRetail I was supposed to receive a package today that has never arrived. When calling your customer service department I was told by Ishama that she can’t help me. Call back on Monday! Really! Is that what you class as good service?
@Keir_Starmer@Keir_Starmer@wesstreeting Two people in my house waiting for a hospital appointment for nearly a year. You’ve got no idea what you are talking about.
@RoyalMail I’ve had to make a complaint about your service today. I am now making a complaint about the agent that was supposed to help. You have not responded to messages, not done what you said you were going to. Is there anyone that can actually help
@royalclientrep From the conversation I’ve just had. I’m not sure you will be prioritising my case. Your agent didn’t even really understand the issue. So could someone who knows what is going on and can actually help please get in touch.
@RoyalMail what’s happening to your service. I’ve had a parcel on a 48 hour return - tracking that it is still sat at our local post office 4 days later and I’m am being chased by the company for the return. Why are you not fulfilling your obligations
So @marksandspencer you decide to call to try and resolve my problem and decide to hang up on the customer. Is there anyone there that knows how to deal effectively with complaints or not!
@marksandspencer I’d like to make another complaint as this is the only way you seem to respond to them. Your service is appalling - what has happened to the once great Marks and Spencer
@marksandspencer I’d like to make a complaint. Please can you provide me with an appropriate email address as it’s impossible to find one in your website and I’m not waiting on the telephone to speak to agents. Your service these days is unacceptable.
@WollastonMINI_ this is the second time we’ve had to complain about Wollaston Mini Northampton. Your customer care is dreadful. Wouldn’t use this dealer again
@Marriott you have a lovely hotel in The Falls View and Spa at Niagara but some of the staff that work here are awful! Why do we have to keep asking for 3 cups instead of 2 and your Restaurant Manager & bar staff - well let’s not discuss how bad they are.
@marksandspencer shocked by the service received at your Battersea store today. The team there quite evidently didn’t want to help at all. I expected better from your teams.
@nextofficial hi trying to get to speak to someone about a role in your Northampton branch as the assessment button is not working online. HO can’t help and no one answers the phone in store. Can someone please help?
@ArrivaMK I have just had the misfortune of being trapped by one of your drivers on a bend. He came around the corner that I was already on (a narrow corner in Wootton Northampton) and then refused to move. He was rude and parked his bus up and stayed put. He was intimidating.
@UPS_UK could you please pass on to your delivery drivers that ringing a doorbell helps to alert people inside that someone is there! Don’t say you attempted delivery without doing this especially when you are in camera being filmed! Dreadful service!