Eric Weight

Software Sales & Marketing guy focused on delivering & enabling superior Customer Experience. #1 job is keeping up with 5 awesome kids and an amazing wife.

[Eric Weight @eweight]

What is that scoreboard say? BYU wins? Everyone said I was crazy to go to this game well glad I’m crazy! #byu #gocougars @ Camp Randall Stadium https://t.co/MI9xWCAgtE

[OptaSTATS @OptaSTATS]

This season @IndianaFootball's Fernando Mendoza:

threw 40+ TD passes
never lost a game
never lost a fumble
won the title

No other QB in NFL, FBS or FCS history has done all of that in a season.

[OptaSTATS @OptaSTATS]

AJ Dybantsa of @BYUMBB is the only Division I or NBA player in the last 30 seasons to have a calendar month (min. 5 games) with:

25.0+ PPG
5.0+ RPG
5.0+ APG
65.0+ FG%
undefeated record

He did it in just the second month of his career.

[OptaSTATS @OptaSTATS]

Offensive stats for @BYUMBB tonight:

91 points
21 assists
49.2 FG%
46.2 3P%
93.8 FT%

No other team in NCAA Tournament history has put up those numbers or better in a single game.

[OptaSTATS @OptaSTATS]

BYU is the first team to have 29+ turnovers against an AP Top 25 opponent and still win the game since Iowa had 31 in a win at No. 10 Kansas on December 8, 1998.

Teams had gone a combined 0-117 against ranked opponents when having 29+ turnovers since that Iowa victory.

[OptaSTATS @OptaSTATS]

Tonight marks the first time Kansas has lost by 30+ points to an unranked opponent since the AP Poll began in 1948-49.

They were the only current Division I school that had never suffered a 30-point loss to an unranked team in the AP Poll era.

[OptaSTATS @OptaSTATS]

Kanon Catchings of @BYUMBB is the only Division I freshman this century to go 8-for-8 or better from the field, 4-for-4 or better from three and 3-for-3 or better from the line in a single game.

[OptaSTATS @OptaSTATS]

Big 12 freshmen with 10+ points & 10+ assists in their debuts, all-time:

Trae Young, Oklahoma (11/12/2017)
Egor Demin, @BYUMBB (tonight)

[BYU @BYU]

“Going forth to serve can feel like I need to go somewhere far away,” said Jared Weight, a BYU senior studying neuroscience. “But it’s about lifting where you stand. Rather than saving the whole world, I can help in my local community.”

https://t.co/Lf8KsoAE3g

[Eric Weight @eweight]

Excited to announce our new AI-powered integrated #CX solution at @InMoment! A big shoutout to our product & engineering teams for enabling real-time insights from customer feedback across every touchpoint in our insights pipeline. 🚀 #AI #Innovation https://t.co/MPBNlYjDMq

[Eric Weight @eweight]

Local listing management is your best pipeline to driving real people into your stores and online shops. This means elevating both your SEO and Maps presence is mandatory. We can do that! https://t.co/MEtSp3H10T

[Eric Weight @eweight]

The real world cost to businesses of ChatGPT can be immense. My friend and colleague Jeff Catlin shares his insights on this topic. It's all about asking better questions. It's worth a quick read to get beyond the hype!! https://t.co/y5SKi14kZs

[Eric Weight @eweight]

Have you ever thought of how different types of social media posts can contribute to your brand growth? https://t.co/JEuC2p1aR6

[Eric Weight @eweight]

Last week I mentioned the release of our amazing AI based analytics engine to prescribe your next best actions. Our Intent Detection AI is one of the breakthroughs in that release. LMK if you want to see how we detect churn before customers leave. https://t.co/nQbNd9SEXG

[Eric Weight @eweight]

Now in the XI Platform, you can use GPT powered technology to summarize large amounts of customer feedback! 🤯 See what else is new in our award-winning platform here: https://t.co/cEzaUBJzti

[Eric Weight @eweight]

I am so inspired and grateful for InMoment’s amazing women in all parts of the company from the Executive Suite to the team on the front lines delighting our customers. So glad I’m not the only one who sees that. https://t.co/8kmrlwRgi7

[Eric Weight @eweight]

InMoment is the first customer experience vendor to incorporate #ChatGPT technology in its XI Platform, enabling faster insights and quicker action on customer feedback. Learn more about this industry-first innovation! https://t.co/WnEtV8RD9o

[Eric Weight @eweight]

At the end of the day all good software solutions come down to humans helping each other solve business problems. Our 4.9/5 user rating on Gartner Peer Insights and 100% recommendation rate speak for themselves. https://t.co/yDXqUplh2v

[Eric Weight @eweight]

🚨Cheick out our consumer trends report - there's some good nuggets in there🚨 InMoment’s APAC 2023 Consumer Trends Reports outlines industry-specific trends—and how you can take action. Download them here: https://t.co/JCzkyoCv2z

[Eric Weight @eweight]

This one goes out to my #retail, #restaurant, and #FinancialServices connections 🚨🚨🚨 Want to learn the biggest #Experience Trends for 2023? My team at InMoment analyzed over 370,000 consumer data points to identify the trends you need to know! https://t.co/B3UUXcItam

[Eric Weight @eweight]

Upselling customers is great, but what about building long-term, human relationships with them? My coworker wrote about customer lifetime value in CustomerThink. It's refreshing to bring #cx and real business outcomes together. #CustomerExperience https://t.co/Oh9aQkwtRD