Andrew Young

Product and CX Leader | Org Leadership Coach | Storyteller | Design Thinking

[Andrew Young @exclamation101]

@Hertz @ATLairport Just DM'ed

[Andrew Young @exclamation101]

@Hertz, just had the worst experience, renting weekly as a President member, at @ATLairport. Who can I share my feedback with?

[Andrew Young @exclamation101]

@delta - your website and app are still killing me. It is taking greater than 4 reloads of the site to get anything to work. Can't transact... I really want to give you my money, but you site isn't taking it. GRRR

[Andrew Young @exclamation101]

What is going on with the @Delta app and website. It is taking so long to load anything!

[Jared Spool @jmspool]

In this article, @sehlhorst gives a great description and visualization of how innovation requires constant learning.

While this is from the perspective of Agile Product Management, these principles also apply to UX research.
https://t.co/yjpSG9TVWU

[Andrew Young @exclamation101]

And this isn’t a one off event @Delta. My baggage almost never come first off the plane

[Andrew Young @exclamation101]

Why does @Delta put priority tags on baggage? They would save a lot if they didn’t , cause priority bags never come first. Seems like a silly perception thing… Diamond status and literally the last bag off the luggage carousel

[Andrew Young @exclamation101]

The number of bugs in iOS is remarkable

[Andrew Young @exclamation101]

@andrewmfuqua Thank @andrewmfuqua! It’s always fun to chat about the inner workings and science.

[Andrew Young @exclamation101]

Hanging out with @product_404 for Innovation in ATL. Sharing more of @leadingagile POV with the ATL product community.

[Jared Spool @jmspool]

This bears repeating.

[Andrew Young @exclamation101]

@tavani Check out @RushBowls
Maybe not 10x but at least 7x.

[Andrew Young @exclamation101]

"Org Physics: The 3 faces of every company" - @NielsPflaeging https://t.co/t9CosZ4ESC

[Andrew Fuqua @andrewmfuqua]

Andrew Young from @leadingagile explains Wardley Mapping very well. #LeanAgileAtl

[Matthew Y Knowles @MatthewYKnowles]

#wardleymapping at @LeanAgileAtl What part of my product process should I commoditize?

[Andrew Young @exclamation101]

An @Draplin fanboy with and @Draplin crossing paths (sighting) at the #SLC airport. 👋

[Scott Sehlhorst (he/him) @sehlhorst]

A rough sketch of things I'll probably talk about tonight at @Product_404 and streaming for @leadingagile on #agile #roadmapping #prodmgmt - how large organizations roadmap, varying with _how_ they agile

[Andrew Young @exclamation101]

@greggcorp crushing it today even harder now for @InVisionApp #UXresearch talk;
"We can’t let perfect be the enemy of good" AND "anyone making a product decision is doing user research"#DesignTalks

[Andrew Young @exclamation101]

@greggcorp crushing it today for @InVisionApp #UXresearch talk with this nugget - "NPS is a junk element" #couldntAgreeMore #DesignTalks

[Morgan J. Lopes @MorganJLopes]

Been working on a project to make entry into tech more well defined. https://t.co/10vRF6xLYL