@delta - your website and app are still killing me. It is taking greater than 4 reloads of the site to get anything to work. Can't transact... I really want to give you my money, but you site isn't taking it. GRRR
In this article, @sehlhorst gives a great description and visualization of how innovation requires constant learning.
While this is from the perspective of Agile Product Management, these principles also apply to UX research.
https://t.co/yjpSG9TVWU
Why does @Delta put priority tags on baggage? They would save a lot if they didn’t , cause priority bags never come first. Seems like a silly perception thing… Diamond status and literally the last bag off the luggage carousel
A rough sketch of things I'll probably talk about tonight at @Product_404 and streaming for @leadingagile on #agile#roadmapping#prodmgmt - how large organizations roadmap, varying with _how_ they agile
@greggcorp crushing it today even harder now for @InVisionApp#UXresearch talk;
"We can’t let perfect be the enemy of good" AND "anyone making a product decision is doing user research"#DesignTalks