Kate Edwards

Coaching, Consulting, Speaking and Educating on all things customer experience and leadership!

[Kate Edwards @expect2bebetter]

@KenBurgin @grhod Glad you like, Ken!

[Kate Edwards @expect2bebetter]

Watch my CreativeLive video where I share the my POV on Customer Service vs. Customer Experience...two important sides of the customer impact coin!
#customerservice #hospitality #customerexperience #inspiration #videosharing #blog…https://t.co/Z4IMFV5prn https://t.co/2c1U7rlJ3o

[Kate Edwards @expect2bebetter]

Having an example to follow and to gain inspiration from is incredibly impactful in leadership. In my experience, entrepreneurs seldom have a clear leadership model to follow and this makes leading others quite difficult. Why? Beca…https://t.co/93AzrtGOus https://t.co/tHQ22rncr5

[Kate Edwards @expect2bebetter]

Do you put everyone on your team first? This might be because you are an ECT (empathetic, compassionate and thoughtful) person. ECT’s are often so other-centered that they put themselves… https://t.co/80iEAXohBl

[Kate Edwards @expect2bebetter]

Way back in 2008, just a year after starting my consulting company, I had a vision: of becoming a speaker. When I investigated how to break into this field I realized that one doesn’t just… https://t.co/2OVZZdS0GX

[Kate Edwards @expect2bebetter]

I was a recent guest on this great podcast, thanks for inviting me @Empowered_HR & @one_haus ! https://t.co/HTBW4FWsXx

[Kate Edwards @expect2bebetter]

Here are the 7 traits to look for in your next service superstar : https://t.co/LebUFEJ7oX

[Kate Edwards @expect2bebetter]

Everyone needs to know how to sell their product and brand with confidence. In this Creative Live video, Kate shares how to do just that! https://t.co/kdtDHVXnM4

[Kate Edwards @expect2bebetter]

8 minutes of inspiration for you!
https://t.co/6cc67mV3xa

[Kate Edwards @expect2bebetter]

@AllIndustry @MikeSolomonov @Heritage_Radio @sharibayer @zahavrestaurant @beardfoundation @Dizengoff_NYC @FederalDonuts @TheRoosterPhl @mike_solomonov @AbeFisher_Phl ooh, nice! Love this photo of you, Shari!

[Kate Edwards @expect2bebetter]

Thanks for including me in your article @strongbuzz !

[Kate Edwards @expect2bebetter]

Check out my latest blog post: https://t.co/Cy69wz4leY

[Kate Edwards @expect2bebetter]

Why Insights are Invaluable - https://t.co/oSwDiTH1k2

[Kate Edwards @expect2bebetter]

Your Mission is Your North Star https://t.co/91evNAOM4y

[Kate Edwards @expect2bebetter]

Check out my latest article for the Harri blog: How to Spot a Service Superstar. https://t.co/dTxpA6LiV0

[Kate Edwards @expect2bebetter]

Kate shares how hospitality manifests itself in different businesses and ... https://t.co/YUbX5vuVwW

[Kate Edwards @expect2bebetter]

Check out my latest video about hospitality in business! https://t.co/z2VobHT4PV

[Kate Edwards @expect2bebetter]

Hospitality in All Businesses https://t.co/YUbX5vuVwW

[Kate Edwards @expect2bebetter]

Greet Your Table, Drive Your Sales...read my latest article here! https://t.co/nr5v4HS83e

[Kate Edwards @expect2bebetter]

Check out my latest article: Yes You Can Train Your Team! https://t.co/XVHYY5206R