Frank Capek

Observations about the experiences people have... and what organizations can do to improve the quality of those experiences for their customers and employees

[Frank Capek @experiencemind]

@LinkedInHelp HELP! I’ve worked for weeks to launch a group I can no longer access. I have a case number and no one is responding. I’ve been sitting in a chat session for 6 days. # 181207-005011

[Frank Capek @experiencemind]

#VoiceSaveKorin

[Frank Capek @experiencemind]

Senate looks at 'shocking' marketing http://bit.ly/PkewS -referring companies (Fandango) are accountable for offers presented to customers

[Frank Capek @experiencemind]

The less you bet the more you lose when you win

[Frank Capek @experiencemind]

Boland Jones at the Sales Leadership Forum: building a new business creates a constant state of doubt and a constant state of confidence.

[Frank Capek @experiencemind]

Just dumped about 12 oz of coffee into the keyboard on my laptop. Now standing in line at the geek squad.

[Frank Capek @experiencemind]

Developing a webinar focused on understanding and influencing customer behavior

[Frank Capek @experiencemind]

At the gym. Forcing myself to listen to "A Bigger Bang". A once great band now just going through the motions.

[Frank Capek @experiencemind]

Up late playing guitar. Trying to remember songs I haven't played in years.

[Frank Capek @experiencemind]

OK Stuart. Now I've got tweetdeck as well. Thanks

[Frank Capek @experiencemind]

Just getting twitterrific going on my iPhone.

[Frank Capek @experiencemind]

Track alabama

[Frank Capek @experiencemind]

SMUD: Empower customers w/solutions & options that increase energy efficiency, protect environment, reduce global warming, and lower cost!

[Frank Capek @experiencemind]

Listening to Miles Davis' "Tribute to Jack Johnson" - amazed Davis and John McLaughlan could groove on 1 chord for 30 mins - pure genius!

[Frank Capek @experiencemind]

Sitting outside the Masquerade in Atlanta - waiting for the Kamelot show to start.

[Frank Capek @experiencemind]

Frustrating experience. I get Avis free weekend coupons every other month. Have tried to redeem them a dozen times and it's NEVER worked.

[Frank Capek @experiencemind]

@krlooney. Sounds like fun. I've heard Mars Volta - they're coming to ATL this month. My son and I go to lots of shows - his musical e ...

[Frank Capek @experiencemind]

Prog Power - Iced Earth 40 mins late getting started

[Frank Capek @experiencemind]

@krlooney will have to check it out - maybe next year. Prog Power is a 3 day - been here for whole thing - 1 more band

[Frank Capek @experiencemind]

Jon Oliva's Pain just coming on at Prog Power