N B

[N B @explorer33477]

@airindia These are screenshots of two different statuses. Left is mine showing canceled whereas his is on time. Customer care told me because he is booked under different class, his ticket wasn’t canceled.

[N B @explorer33477]

@TataCompanies Extremely disappointed with Air India.Flight AI126 from Chicago to Delhi today — my economy ticket was canceled just 18 hours before departure, while my husband's business class booking remained untouched.

[N B @explorer33477]

@airindia Also note, that he had to bear the cancellation charges from his pocket for something that wasn’t his fault. His business suffered as well

[N B @explorer33477]

@airindia Yes, he had to cancel his flight because we were traveling as a family. We called customer care to express our situation but they couldn’t help.

[N B @explorer33477]

@TataCompanies @TataCompanies I had an important appointment in India and was eagerly looking forward to reuniting with my family after three long years. This last-minute cancellation has caused me significant mental stress and emotional distress.

[N B @explorer33477]

@TataCompanies Booking office was locked, O’Hare counter closed — no answers, no help. Looks like profit was chosen over fairness. You've lost a loyal customer.

[N B @explorer33477]

@airindia Just know I am not letting this go. I have all the proofs. I have my husband’s tickets from business class, my tickets. Flight is on time today. You just decided to dump me and my son. I will take this further to higher authorities. This is RIDICULOUS!

[N B @explorer33477]

@airindia AI126 from Chicago to Delhi which is flying tomorrow, I went to your office to understand why my flight was canceled and not my husband’s who had a business class , booking office was locked. Ohare Counter was closed as well.

[N B @explorer33477]

@airindia Air India cancelled my flight so obviously they gave me refund. I am not talking about the refund here. I am talking about how my flight was cancelled just 18 hrs before and left me scrambling. I had an appointment to attend in India. It took me 5 months to get that appointment.

[N B @explorer33477]

@airindia I don’t want refund. I wanted to go to India for my appointment there. I obviously had to take refund when you canceled the tickets.

[N B @explorer33477]

@airindia This is the same flight canceled for me, not for him.

[N B @explorer33477]

@airindia This is my husband’s booking on the same flight which isn’t cancelled for tomorrow which is a business class through office. Whereas on the other hand my economy flight has been cancelled.

[N B @explorer33477]

@airindia You need to explain this. This is just not right.

[N B @explorer33477]

@airindia You can’t cancel some tickets randomly and allow certain people

[N B @explorer33477]

@airindia This is ridiculous. You have to answer! How can you cancel my tickets on the same hand you not business

[N B @explorer33477]

@airindia Please tell me why you sent me a message that my economy seat for flight AI 126 tomorrow is cancelled and my husband who has a business class on the same flight is not canceled.

[N B @explorer33477]

@airindia Hi, is flight AI 126 from Chicago to Delhi on June 25th as per the schedule?

[N B @explorer33477]

@airindia Hello, I have a flight from Chicago to Delhi. Flight number is A126. Is it as per the schedule?