@allstardust Hi Anna, we're truly sorry to hear about this. Please can you kindly pop us a DM so we can have this looked into ASAP? Thank you for your patience. Eva
@RedPill639@RedPill639 Hey! I'm really sorry to hear about your issue! Please can you drop us a message so we can begin to resolve this? Thank you💗 - Isha x
@Panda20222023@Panda20222023 We are so sorry for the inconvenience caused, please send over a direct message and we will be happy to have this looked in to! - Ryan
@hopetoblace@hopetoblace We are truly sorry this has happened, I can see you have sent across a private message so we will have this resolved as quickly as possible! - Ryan
@Coxie347 Hello @Coxie347. I am very sorry to hear this. If you would like to discuss this further, please can you send us a private DM so that a member of our team can assist. Thank you, -Darcy
@TashMF Hi @TashMF, I'm sorry to hear about this issue. Would you be able to pop us a DM here on Twitter and our team will be more than happy to look into this for you! Thank you - Alex
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