Had the great opportunity to keynote at this year's TSW conference with 2000 CX executives that are putting the customers in the center every day!
#TSW19#CX#CustomerSuccess
“What was exceptional before has become mundane.” Our own Elisabeth Zornes discusses the paradigm shift in customer expectations, and what’s at stake for businesses, in her keynote address at the @TSIACommunity Conference in Las Vegas yesterday. #TSW19#CustomerSuccess