@tapairportugal Reply to my DMs, I have sent you proof that you cancelled it. Why would I cancel it??? So I can get no money back and have to book a new flight ? How does that make any sense?
@tapairportugal I did not cancel any flight??? Are you able to look into this?
If I will "receive the refund as requested" as you stated, that is fine. But if you don't refund, you cannot cancel my reservation AND not give me a refund.