Kacey

🍸Retired tree Nymph 🌿

[Kacey @f4ntasticmsfox]

@GoldenAgeGeeks @piersmorgan Pretty sure her soul belonged to Satan a long time ago hunny x

[Kacey @f4ntasticmsfox]

@meghnakishore_ Extra fee on top - I'll never use their site again because they appear to rip off both buyers and sellers

[Kacey @f4ntasticmsfox]

@meghnakishore_ Yeah I've had the worst time with them, bought tickets from them and tried to resell via them over a year later due to postponed show. They confirmed that the tickets had sold but the buyer didn't get their tickets and I've had to pay for my tickets, for the buyers fees and an

[Kacey @f4ntasticmsfox]

@viagogo whilst on the phone with a representative, they told me you never allow calls to be passed on to supervisors and callers can't log complaints, you can only rate your call by stars, out of 5. How do you hold any accountability for poor customer service?

[Kacey @f4ntasticmsfox]

@charlieewright @viagogo I phoned citizens advice earlier and mentioned this to them and they directed me to Consumer Helpline (0808 223 1133), I'm going to ring them and see if they can help. I hope we get somewhere!! @viagogo are the worst

[Kacey @f4ntasticmsfox]

@maitreyi_ganesh @viagogo When I got paid from @viagogo after a verbal confirmation of sale with a representative, I had to pay it back as well as pay for my tickets and the tickets I sold to people. They're the worst!

[Kacey @f4ntasticmsfox]

@algra006 @viagogo Have you seen the ticket yet? I've give customer service a call and thoroughly check that you'll get your ticket

[Kacey @f4ntasticmsfox]

@Dave_Symons1 I resold my tickets for RHCP via @viagogo and was told on the phone the sale was confirmed but post event, the buyer didn't get their tickets and I've had to pay for my tickets and theirs. I've seen lots of similar experiences online now. Be cautious

[Kacey @f4ntasticmsfox]

@_ZIONGrace Honestly @viagogo are the worst!!

[Kacey @f4ntasticmsfox]

@UNDEADsmoak Don't do it!!

[Kacey @f4ntasticmsfox]

@c_astock I resold my tickets on viagogo and now have to pay for the original ticket and the value the customers bought tickets for

[Kacey @f4ntasticmsfox]

@marihahmir I'm having a similar issue and I can now see a lot of people have experienced the same!

[Kacey @f4ntasticmsfox]

@abbywazhere2k20 @viagogo @viagogo are the absolute worst!

[Kacey @f4ntasticmsfox]

@_PrinceNN Avoid at all costs!!!

[Kacey @f4ntasticmsfox]

@sebastianpapai8 @viagogo To a supervisor!!

[Kacey @f4ntasticmsfox]

@sebastianpapai8 @viagogo 2/2 a supervisor. One representative told me the tickets has sold and transferred fine, the next huffed and puffed at me about my charges post sale and I called back to speak to another. The third "logged" my report but wouldn't call back until tomorrow. None of them let me speak

[Kacey @f4ntasticmsfox]

@sebastianpapai8 @viagogo Viagogo has the worst customer service I've experienced in as long as I can remember! I sold tickets through them, received the money and have to pay the money back as well as the money for the tickets I've paid - over £350. They refused to let me file a complaint or speak to 1/2