Francesca Morgan

What’s life without great memories, photos, and organisation?!

[Francesca Morgan @F_A_Morgan]

@mamasandpapas I’m still waiting for some feedback. Please can someone get back to me before I take this further? Thank you. #poorcustomerservice

[Francesca Morgan @F_A_Morgan]

@mamasandpapas please can someone contact me about a missing item from my order? I emailed last week to which I’m yet to get a reply and have spent over an hour on hold trying to speak to someone on the phone… not the best customer service!

[Francesca Morgan @F_A_Morgan]

@mamasandpapas please can someone contact me about a missing item from my order? I emailed last week to which I’m yet to get a reply and have spent over an hour on hold trying to speak to someone on the phone… not the best customer service!

[Francesca Morgan @F_A_Morgan]

@Tesco can you please advise what happens if the online grocery store remains inaccessible when my deadline to do my food shop is 11:45 tonight?! 😬

[Francesca Morgan @F_A_Morgan]

@SensatioNailUK please can you advise the life expectancy of the LED lamps in the gel polish starter kits? My mum purchased one in April this year and it’s just stopped working - surely this cant be right? Thank you 💅🏼

[Francesca Morgan @F_A_Morgan]

Let’s make sure this #Christmas really is, the most #Wonderful time of the year! #Share this post to help us spread the word and keep our #independent, #British businesses alive 💙⁣
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>> https://t.co/4VNneETyL6 <<

#shopsmall #supportlocal #Christmas2020 #GiftsThatGiveBack

[Francesca Morgan @F_A_Morgan]

@BarclaysUKHelp These are for Apple products. We just need to change the day the direct debits are taken. Thank you

[Francesca Morgan @F_A_Morgan]

@BarclaysUK I’ve been trying to contact you for a few months now on the phone and online to change a couple of direct debit dates but I cannot get through! Please can you help!!

[Francesca Morgan @F_A_Morgan]

@BarclaysUK I've been trying on and off for months to get hold of someone to change the date of two Direct Debits we have with you but have been unsuccessful both on the phone and online - please can someone get in contact with me? Thank you.

[Francesca Morgan @F_A_Morgan]

@SkyHelpTeam Don’t worry. I don’t really want to discuss my requirements publically on a social media platform. I managed to speak to a very helpful person @VodafoneUK on the phone so I think we’ll go with them now!

[Francesca Morgan @F_A_Morgan]

@SkyUK I’m trying to speak to someone on the phone about creating a new broadband account but your automated service keeps kicking me off the phone. Not great customer service for new business!!

[Francesca Morgan @F_A_Morgan]

@SkyHelpTeam This is the whole point. I had some questions to ask before I set up an account, if I choose to go with Sky, but I can’t get through to anyone to help!

[Francesca Morgan @F_A_Morgan]

@TicketmasterCS Following now. Thank you

[Francesca Morgan @F_A_Morgan]

@TicketmasterUK we’re trying to find out the latest regarding the Feb @samfendermusic @O2academybrix event which was moved to this weekend but the event has disappeared from our account when we log in, please can you help? Thank you.

[Francesca Morgan @F_A_Morgan]

@Hobbycraft_Help I have spoken to customer services this morning who have been so helpful in helping to change this! Thank you x

[Francesca Morgan @F_A_Morgan]

@Hobbycraft_Help Hi guys, just placed an order and although I added a new delivery address it’s still gone through on the previous delivery address which is my work address, currently closed. Can I change this please? I can’t manage the order in my account area 🤷🏼‍♀️ thank you x

[Francesca Morgan @F_A_Morgan]

@MercedesBenzUK extremely concerned at the condition of my alloy wheel. This was refurbed at my local dealership and now seems to be corroding in the areas addressed :(

[Francesca Morgan @F_A_Morgan]

Today marks my 10 year anniversary working for GForces! I have been extremely fortunate to grow my career there over the last decade and feel that I have learnt and experienced so much along the way. I’ve made friends for life and gained life skills, fo…https://t.co/WPMxI1HAtk

[Francesca Morgan @F_A_Morgan]

So lovely to see our street come together tonight and to hear our whole estate clapping to celebrate those on the front line helping us fight this 💪🏼👏🏼🔈 #clapforourcarers #clapforNHS

[Francesca Morgan @F_A_Morgan]

@Tesco Snowflakes! The white flake coated in a milk chocolate casing! 😋

[Francesca Morgan @F_A_Morgan]

@BoseService @BoseServiceUK can you advise please? The assistant yesterday was so helpful, the lady today, so rude and unprofessional. No new receipt, box or even a charger!! Shocking customer service for such a premium product... and brand!

[Francesca Morgan @F_A_Morgan]

@Bose my Dad’s Headphones have stopped working. He went to the Regents Street store yesterday and was advised to return them today for a replacement under warranty. Today he was issued a new pair, but without any box or receipt from a rude staff member. Please can you help?