N-Roundabout

Your roundabout to the latest news, trends, and stories from Nigeria and beyond 🌍📰 Stay informed, stay ahead!

[N-Roundabout @FameI5Real]

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[N-Roundabout @FameI5Real]

@Muhammadancopss Gal 1 - 4 Bar

[Nosa Osagiede @marshalnosa]

FROM A 2-YEAR SAMSUNG WARRANTY TO A ₦7 MILLION COUNTERCLAIM: MY NEARLY 4-YEAR LEGAL BATTLE WITH SAMSUNG NIGERIA.

@SamsungMobile @SamsungMobileUS @samsungmobileng @fccpcnigeria @SONNigeria @Verydakman_

I bought a brand-new Samsung Galaxy A73 5G for ₦321,000, with a TWO-YEAR WARRANTY boldly written on its packaging.

Less than a month later, the phone developed its first fault.

What followed was something I never imagined.

Several months of repeated faults and repairs.

A stranger unlocking my phone with HIS fingerprint.

A questionable panel repair.

A lower-priced replacement.

And a ₦7 MILLION counterclaim from the retailer.

Almost FOUR YEARS later, I'm still seeking a fair resolution.

On October 13, 2022, I purchased a brand-new Samsung Galaxy A73 5G from Finet Communication Limited in Enugu State, Nigeria.

Purchase price: ₦321,000.

I wasn't buying a fairly used or refurbished phone.

I bought a brand-new device with a TWO-YEAR WARRANTY prominently printed on its packaging.

I believed I was paying for quality and peace of mind.

I was already a Samsung customer.

I had purchased other Samsung products, including a television.

I specifically chose the Galaxy A73 5G because of its features, especially its 108MP main camera.

The specifications mattered to me.

I trusted the Samsung brand and expected the phone to serve me reliably.

Unfortunately, that confidence didn't last.

On November 4, 2022, less than a month after purchase, the phone switched off.

After charging and restarting it, Flight Mode activated by itself.

I couldn't turn it off.

The phone lost its mobile network connection.

I restarted it repeatedly.

Nothing worked.

Imagine spending ₦321,000 on a new phone and experiencing this within the first month.

I waited approximately two days to rule out a SIM-related problem.

Then I returned to Finet Communication Limited.

They directed me to a Samsung service centre.

An engineer named Mr. Idris opened the phone, adjusted something internally, and restored the network.

I wasn't given a formal repair record.

I hoped that would be the end of it.

In January 2023, the SAME problem returned.

I visited the service centre again.

Another temporary fix.

Again, I received no formal repair documentation.

By February 2023, the fault returned for the THIRD time.

I was frustrated.

But something happened during that February visit that disturbed me even more.

I WATCHED ANOTHER CUSTOMER UNLOCK MY PHONE WITH HIS FINGERPRINT.

At the Samsung service centre, an engineer mistakenly handed my phone to another customer.

The man thought it was his device.

He used his fingerprint.

MY PHONE UNLOCKED.

He only realised the mistake when he started checking the phone.

I witnessed this personally.

Imagine seeing a complete stranger unlock your personal phone.

What if he had accessed sensitive information?

My banking apps?

My private conversations?

My business records?

I was shocked.

The incident raised serious concerns for me about the device and the service process.

The engineer investigated further and told me the phone had a faulty panel.

This is my story. A THREAD 🧵👇

#SamsungNigeria #ConsumerRights #SamsungWarranty

[N-Roundabout @FameI5Real]

@marshalnosa @SamsungMobile @SamsungMobileUS @samsungmobileng @fccpcnigeria @SONNigeria @Verydakman_ @SamsungMobile @SamsungMobileUS @samsungmobileng
What are you still waiting for?

#SamsungNigeria #ConsumerRights #SamsungWarranty

[N-Roundabout @FameI5Real]

@GabrielKinge64 Our freedom is in our hands ..

[ABUJA LANDLORD 🇳🇬 @Muhammadancopss]

Breaking news fuel ⛽️ is now sold at 900 per litre in NNPC abuja
Just bought it in zone 4 now
Tinubu 4+4

[ABUJA LANDLORD 🇳🇬 @Muhammadancopss]

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[ABUJA LANDLORD 🇳🇬 @Muhammadancopss]

3k to 15 fast reposter this Monday evening 💰👌

[N-Roundabout @FameI5Real]

@RmaDonyFC Silver?

[N-Roundabout @FameI5Real]

@ugo_valerie @Ellymams @0xphillo @spoiltkid Hmmmm🤔🤔🤔

[N-Roundabout @FameI5Real]

Trump Warns American Investors Against Investing in Nigeria Over Escalating Corruption, Insecurity Under Tinubu https://t.co/Lrf6RK7d2c…

[N-Roundabout @FameI5Real]

@rollercoin_com Librarian
https://t.co/hgPLenhOnp

ktfq1f2m

[N-Roundabout @FameI5Real]

@idrisloove @Ellymams @ugo_valerie @0xphillo @spoiltkid Na am not supporting any bad thing check ihis post well he said if his sister wanders off the training they gave them let it befall her . Please check his post well

[N-Roundabout @FameI5Real]

@im_Kolins I love this man so much ... Even if they don't release him , he has lived well

[N-Roundabout @FameI5Real]

@ugo_valerie @Ellymams @0xphillo @spoiltkid You have a solid point bro ... That's how we were trained too 😁😁 then I thought they were been harsh .. but now am thanking them and praying for them to rest in peace.😭

[N-Roundabout @FameI5Real]

@klassiqtunez 😁😁🙏

[N-Roundabout @FameI5Real]

@Muhammadancopss 🙏🙏🙏🙏

[N-Roundabout @FameI5Real]

@_MetaEarth_ @Blockezekiel_ @JimmyKing24116 @changxiaweb3 @x41100 @taozi0929 @yhomg1 @HHisnothing @caicai1953 @livku08 @Se_gunMM @rupom520 @professor_slax @Realme25890 @ghostyhood @firstbloodai @KaburuGT @Mrmustafa81 @imy_base @akporidopaul @alexsmithx31 I won .. thanks I sent a DM

[N-Roundabout @FameI5Real]

@LogikbetX Liv 2-Man c 2

[N-Roundabout @FameI5Real]

@Muhammadancopss Okay sir

[N-Roundabout @FameI5Real]

@Muhammadancopss 🙏🙏🙏