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FanExam
@fanexam
FREE Customer Experience Analytics for your site or SaaS. Truly understand your product's customer experience from feedback using the Net Promoter® Score (NPS).
The Philippines
Joined July 2014
30
Following
212
Followers
270
Posts
Pinned Tweet
FanExam
@fanexam
about 11 years ago
·
Sao Paulo
NPS isn’t perfect - but it’s simple and gets things done. It gets you feedback, and it opens the door to improvement.
FanExam
@fanexam
about 8 years ago
⁉️Have you thought about
#NPS
and privacy? If you have European customers or users, read https://t.co/CllewVEFiy .
FanExam
@fanexam
over 8 years ago
@aukia
Most important is to followup with "why?" and then act on customer feedback.
FanExam
@fanexam
over 8 years ago
@dilipbhatia
Yes, "NPS can mean different things culturally in different markets". We see that so often (and sometimes not). Context matters.
Who to follow
Cristobal Perdomo
@CristobaPerdomo
Audere est Facere @SpursOfficial @CruzAzul @Giants @Cubs @RealSociedad @LAFC
Ramaneumann
@Ramaneumann
⛴️⚡
Northwestern Design
@segaldesign
Segal Design Institute is dedicated to human-centered design innovation at @NorthwesternEng and @NorthwesternU.
fanexam
retweeted
Blake Morgan
@BlakeMichelleM
over 8 years ago
Why so many organisations keep getting
#NPS
wrong
#CX
#CustomerSatisfaction
https://t.co/HHlwMxs3qB
FanExam
@fanexam
over 8 years ago
@fanexam
works together with oracle netsuite/suitecommerce https://t.co/eQIqfSe9uX https://t.co/K2ZLbMHnjR
FanExam
@fanexam
over 8 years ago
@EHGnews
Yes, and use NPS also for the booking experience.
FanExam
@fanexam
over 8 years ago
#NPS
in
@googleanalytics
with
@SeoHighLighter
= actionable insights
FanExam
@fanexam
over 9 years ago
Automatic integration of Google Analytics and NPS with
@SeoHighLighter
. Great dashboard. https://t.co/OafxgIijMa
SeoHighLighter
@SeoHighLighter
over 9 years ago
Tracking your
#NPS
score has never been easier with
@FanExam
https://t.co/tFJYd2p3e6
fanexam
retweeted
Phillip Klien
@pklien
over 9 years ago
·
Ribeirão Preto
Hi - help an entrepreneur out! Please answer this 6-minute survey about in-company co-worker feedback: https://t.co/KuWqRrloKx
#startup
FanExam
@fanexam
about 10 years ago
Why Net Promoter Score Is Still A Valuable Customer Service Metric https://t.co/r0HSNAGODW
FanExam
@fanexam
about 10 years ago
Six must-do's for a successful customer experience program https://t.co/JxWCeo2R9T
FanExam
@fanexam
about 10 years ago
A Beginner’s Guide to Net Promoter Score https://t.co/RiIFhEoPDG
FanExam
@fanexam
about 10 years ago
How To Get The Most Out of Your NPS Project - David Apple from Typeform (video) https://t.co/L8xTzUJIC7
FanExam
@fanexam
about 10 years ago
What management tool best reflects your customers’ satisfaction level? https://t.co/OCKrC9DEU3
FanExam
@fanexam
about 10 years ago
I Was Wrong. NPS is A Great Core Metric. - Enterprise Irregulars https://t.co/kfYYnuPZpB
fanexam
retweeted
John Tyreman
@John_Tyreman
over 10 years ago
Finding your Net Promoter Score is a good starting point in leveraging your clients for more
#referrals
https://t.co/suyddGB62q
fanexam
retweeted
Sam Hurley
@Sam___Hurley
over 10 years ago
4 Interesting Ways Slack & Other
#Brands
Use Net Promoter Score
#Data
https://t.co/GjiwAPZ5v2 [by
@NikkiElizDemere
]
FanExam
@fanexam
over 10 years ago
A Practitioner's Guide to Net Promoter Score https://t.co/PBuBGiICaz
FanExam
@fanexam
over 10 years ago
4 Interesting Ways Slack & Other Brands Use Net Promoter Score Data https://t.co/a1P0xXUTmU
fanexam
retweeted
Thomas Schwaiger
@tschwaiger
over 10 years ago
Sometimes the little things make all the difference. Including Survey for Net Promoter Score into Autodesk PLM 36… https://t.co/frASjm9QAq
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