FanExam

FREE Customer Experience Analytics for your site or SaaS. Truly understand your product's customer experience from feedback using the Net Promoter® Score (NPS).

[FanExam @fanexam]

NPS isn’t perfect - but it’s simple and gets things done. It gets you feedback, and it opens the door to improvement.

[FanExam @fanexam]

⁉️Have you thought about #NPS and privacy? If you have European customers or users, read https://t.co/CllewVEFiy .

[FanExam @fanexam]

@aukia Most important is to followup with "why?" and then act on customer feedback.

[FanExam @fanexam]

@dilipbhatia Yes, "NPS can mean different things culturally in different markets". We see that so often (and sometimes not). Context matters.

[Blake Morgan @BlakeMichelleM]

Why so many organisations keep getting #NPS wrong #CX #CustomerSatisfaction https://t.co/HHlwMxs3qB

[FanExam @fanexam]

@fanexam works together with oracle netsuite/suitecommerce
https://t.co/eQIqfSe9uX https://t.co/K2ZLbMHnjR

[FanExam @fanexam]

@EHGnews Yes, and use NPS also for the booking experience.

[FanExam @fanexam]

#NPS in @googleanalytics with @SeoHighLighter = actionable insights

[FanExam @fanexam]

Automatic integration of Google Analytics and NPS with @SeoHighLighter . Great dashboard. https://t.co/OafxgIijMa

[SeoHighLighter @SeoHighLighter]

Tracking your #NPS score has never been easier with @FanExam https://t.co/tFJYd2p3e6

[Phillip Klien @pklien]

Hi - help an entrepreneur out! Please answer this 6-minute survey about in-company co-worker feedback:

https://t.co/KuWqRrloKx

#startup

[FanExam @fanexam]

Why Net Promoter Score Is Still A Valuable Customer Service Metric

https://t.co/r0HSNAGODW

[FanExam @fanexam]

Six must-do's for a successful customer experience program

https://t.co/JxWCeo2R9T

[FanExam @fanexam]

A Beginner’s Guide to Net Promoter Score https://t.co/RiIFhEoPDG

[FanExam @fanexam]

How To Get The Most Out of Your NPS Project - David Apple from Typeform (video) https://t.co/L8xTzUJIC7

[FanExam @fanexam]

What management tool best reflects your customers’ satisfaction level? https://t.co/OCKrC9DEU3

[FanExam @fanexam]

I Was Wrong. NPS is A Great Core Metric. - Enterprise Irregulars https://t.co/kfYYnuPZpB

[John Tyreman @John_Tyreman]

Finding your Net Promoter Score is a good starting point in leveraging your clients for more #referrals https://t.co/suyddGB62q

[Sam Hurley @Sam___Hurley]

4 Interesting Ways Slack & Other #Brands Use Net Promoter Score #Data https://t.co/GjiwAPZ5v2 [by @NikkiElizDemere]

[FanExam @fanexam]

A Practitioner's Guide to Net Promoter Score https://t.co/PBuBGiICaz

[FanExam @fanexam]

4 Interesting Ways Slack & Other Brands Use Net Promoter Score Data https://t.co/a1P0xXUTmU

[Thomas Schwaiger @tschwaiger]

Sometimes the little things make all the difference. Including Survey for Net Promoter Score into Autodesk PLM 36… https://t.co/frASjm9QAq