@virginmedia how dare you, my mother in law just lost her husband, and she had to be on the phone for you for over 2 hours, been wildly stressful and confusing and now has to do it all again in 30 days because of accounts. It was less stressful get a death certificate! Horrible.
@AXS_UK if my housemate has bought 4 Taylor tickets via the midnight vinyl presale, does that mean I'm blocked from being able to buy tickets in the general sale as we live at the same address?