@nxcare Thanks for this link. Can you please advise, are there any conditions attached to the complimentary tickets? Can they be used for any future journey? Is there a time limit? It’s not clear from the site. TIA 🚌
Hi @nxcare, where’s the comms that you’ve changed my departure point? I booked travel on Wednesday. By then you would absolutely have known I would not depart Victoria. So why have I just found out WHEN I ARRIVED AT VICTORIA??? You’ve probably added at least 3hours to my journey.
@samir_savant@bristol247 Wow, what preciousness on this thread about being “Bristolian”. Didn’t realise there were so many gatekeepers of the term. 🙄 Would have thought people might be honoured that ‘outsiders’ wanted to own the mantle. But clearly not…
Hi @FirstBSA. Thought I’d update you. It’s only taken an hour but I’m finally on a bus. You might want to make sure the app gives slightly less misleading info though. Wasn’t even sure I’d get on the ‘due’ one, and yet it’s half empty? Why make it so difficult for passengers?
Hi @FirstBSA. What happened to the 1 from the Triangle north to Cribbs, which was showing on your app but never appeared? The app tells if buses are cancelled so why have I been standing here like an idiot? Please sort your service out.
@FirstBSA So… That bus finally arrived. Let ONE passenger off and then drove away. Much as I expected as the app (correctly) said it was full. This service - both buses and the app - need import.
Oh don’t worry @megabusuk, driver has just sauntered over having spent the last 25 minutes in a cafe🙄🙄. Perhaps, as a nod towards customer service, your drivers could intimate to passengers if there’s going to be a delay to they journey? Just a thought 🤷♀️
Hi @megabusuk, is there any word on today’s 17:10 from Bristol (Blacks) to london. We’ve been waiting since 16:50, the coach has not appeared we and have no idea what’s happening! Thanks 🚌🚌
On Saturday night, the 23:45 A1 service from Bristol Airport. This morning, the 07:03 1 bus from Crow Lane to town. There was live tracking for it, yet clearly it’s possible to show when services are cancelled… Now gotta explain to my boss why I’m 30mins late for work…
On Saturday night, the 23:45 A1 service from Bristol Airport. This morning, the 07:03 1 bus from Crow Lane to town. There was live tracking for it, yet clearly it’s possible to show when services are cancelled… Now gotta explain to my boss why I’m 30mins late for work…
Hi @FirstBSA. Please can you sort your app out as it regularly gives details of ghost buses. Don’t tell me to look at the display at the bus stop, there isn’t one. I need to get to work. I can’t just not show up, unlike your buses. 👻🚌
And yes, two did arrive together. Twenty five minute wait after a thirty minute walk on a Saturday afternoon. The 1 is usually a much better service than that…
ey @FirstBSA, is there a problem with the #1 into town? Have just walked along the route from Crow Lane, no bus passed me. Been in Westbury fifteen mins and still got seven mins to wait? I should just have gone to Cribbs… 🙄🙄