@HantsBus Hi there,
If you are still having issues, please contact our support team by calling 0333 0142 700, emailing [email protected] or raising a support ticket from within your account and we'll be happy to help.
Regards, Markus
Fasthosts Internet
@WirksworthGun@FHTechTeam Hi! That blog is about our datacentre, which is in Worcestershire, about an hour from our Gloucester HQ. We do tours there fairly regularly and there are UK staff on site 24/7, same as our HQ.
@JamesBentley700@WeToldYaTruth@AF001007@FHTechTeam Hey - we aren't very active on here (as you've found) and though the TechTeam do check their account @FHTechTeam, X isn't a primary support source for us. You can keep up with the issue here: https://t.co/7XG2ENcbZb
I'll flag your report to the team. - Social Manager
@WeToldYaTruth@FHTechTeam@Yahoo@YahooSupport Hi Toldyaso,
We are investigating this currently and we will be sure to update you as soon as this is resolved , apologies for any inconvenience this issue is causing.
Regards, George
Fasthosts
@BotfieldColin@FHTechTeam Hi Colin,
Can i ask you to reach out to our support team via chat, ticket or phone and we can help you with this - https://t.co/QV6jBuIQcM
Regards, George
Fasthosts
@neiljeffares@FHTechTeam Hi Neil,
Apologies for the further delay, i can confirm this has been escalated to our engineers and they are investigating , it is being tracked and we will update you as soon as possible regarding this.
Regards, George
Fasthosts
@anthonydavenpod Hi Anthony,
Please reach out to our support team and we can help with this https://t.co/QV6jBuIQcM , you can login to your Fasthosts account and update your contact email address for notifications and our support team can help you with that.
Regards, George
Fasthosts
@AnnaVirdenGill@FHTechTeam Hi Anna,
Apologies for the delay while we resolve this complicated issue affecting your website,
We are actively investigating the issue and will be sure to update you as soon as possible.
Regards, George
Fasthosts
@YoungGoldcouk Hey. We don't do this. It's very serious and against our own terms. Couple of helpful links:
Check if elsewhere has had a breach: https://t.co/RXQS2kmz6e
Review our Privacy Policy: https://t.co/wUy3HA3qte
@tom_may Hi Tom,
Please let me know if you need any help with this , we have 24/7 support available and i am confident we can help you with this , please reach out to us and let me know if you have any difficulties https://t.co/QV6jBuIQcM
George
Fasthosts
@zort70@FHTechTeam HI Ian,
Really sorry for the issues we had this morning , webmail was fixed at approx. 10am and had been down for roughly an hour we are monitoring this closely to make sure it does not re occur , apologies again.
Regards, George
Fasthosts