What truly saddens many long-time users is not that Samsung failed to win in any particular year, but the feeling of being gradually abandoned. You chose to believe again and again, waited through generation after generation, paying flagship prices while offering something far more valuable. your patience and trust in the brand. And then you realize that five years have passed, and the core imaging hardware has barely changed. This is not a single failure. It is five consecutive years without any real intention to move forward. In that moment, it becomes clear: you are no longer a respected user, but simply someone assumed to keep paying anyway.
What makes this so disheartening is that this stagnation is not born of necessity, but of habit. Even Apple, a company known for its conservatism, has never dared to treat consumers this way. Yet Samsung repeatedly tests the limits, using โitโs still usableโ as justification and โyouโll understandโ as an unspoken assumption. Algorithms are packaged as progress, launch narratives are rewritten year after year, but the memories of long-time users are not erased. You begin to realize that what you are waiting for is no longer the next product, but a genuine response.
When a company can face consumers with the same hardware for five straight years, what it is consuming is no longer technological headroom, but trust itself. And once trust is repeatedly ignored, what remains is silence and departure. Awakening does not require anger. It only requires clarity: when even the will to improve no longer exists, no amount of algorithms or storytelling can bring back a user who feels respected.
@UniverseIce Thanks for having the balls to say this ... but we also as users have to stop "upgrading" I've been guilty of just handing them money but this time im gonna buy a china phone