Faustino

[Faustino @faustymoto]

@AmazonHelp My 3 orders were falsely marked "Delivered" on 9 Jul & "handed to resident," but I received nothing. This isn't the first time—your delivery team regularly marks deliveries at night & delivers the next morning. Now it's been 2 days. Investigate & resolve ASAP.

[Faustino @faustymoto]

@Flipkart No way to contact support. Email inactive. Need invoice for Order OD337319781549126100 to register product. App forces return only. Poor support. Please resolve ASAP. #flipkart #customersupport #PoorService

[Faustino @faustymoto]

@SwiggyCares

[Faustino @faustymoto]

@Swiggy @SwiggyInstamart Extremely disappointed with your service. Order #234543634240781 – defective product (boAt Rockerz 245 v2 Pro) reported, refund promised, but NO pickup done yet.

No response, no action, no accountability.

#Swiggy #Instamart #CustomerServiceFailure

[Faustino @faustymoto]

@SwiggyCares Total lack of accountability here. You’ve stopped responding while my issue remains unresolved. Is this how you handle customer grievances? Awaiting an immediate update. @SwiggyCares

[Faustino @faustymoto]

@SwiggyCares Please see this video and guide me how I can upload any file , you are like forcing me to do the impossible

[Faustino @faustymoto]

@SwiggyCares But how can I share it , when you dont have a option

[Faustino @faustymoto]

@SwiggyCares Here I have attached the commitment

[Faustino @faustymoto]

@SwiggyCares

[Faustino @faustymoto]

@SwiggyCares Frustrating experience with @SwiggyCares. Refund was about to be initiated, but now again asking for videos in the DM and the interface is glitched. Can we get this sorted? I have all the evidence already shared to [email protected] from [email protected]

[Faustino @faustymoto]

@SwiggyCares Hello , respond back please

[Faustino @faustymoto]

@SwiggyCares Also I have already mailed with all the screenshots from [email protected]

[Faustino @faustymoto]

@SwiggyCares There is no option to upload photos I'm the link below

[Faustino @faustymoto]

@SwiggyCares Its defective, audio playing even when magnetic ends are connected,they don’t switch off as expected.
Already shared this with your support team along with proof. A refund of ₹1105 was approved and pickup was promised, but no pickup has been done yet and no proper follow-up.

[Faustino @faustymoto]

@flipkartsupport @Flipkart repeating “resolution communicated” doesn’t make it resolved. The exchange value error in your system still stands uncorrected. Please stop closing cases without an actual fix. #FlipkartSupport #ConsumerForum #CustomerService

[Faustino @faustymoto]

@Flipkart asking for feedback without fixing the issue doesn’t help. The exchange value error in your system still isn’t resolved despite multiple follow-ups. #FlipkartSupport #CustomerService #ConsumerForum

[Faustino @faustymoto]

@flipkartsupport @Flipkart repeating “resolution communicated” doesn’t make it resolved. The exchange value error in your system still stands uncorrected. Please stop closing cases without an actual fix. #FlipkartSupport #ConsumerForum #CustomerService

[Faustino @faustymoto]

@flipkartsupport @Flipkart repeating that “an expert has attended” doesn’t fix the issue. The exchange value error in your system was never corrected. Please stop closing unresolved cases with template replies. #FlipkartSupport #ConsumerForum #CustomerService

[Faustino @faustymoto]

Moving to DM is just a way to close the issue without a real solution. The exchange value error was in your system, not by the executive — and it still remains unresolved.

[Faustino @faustymoto]

@flipkartsupport It’s been 5 days with no response to my complaint about an unfair ₹760 deduction on my Vivo Y29 exchange. Your pickup agent confirmed the phone had no damage, yet the system reduced the value. Please resolve this ASAP. #Flipkart #CustomerSupport

[Faustino @faustymoto]

That’s https://t.co/vyOjSFAwDe proper resolution or clarification was provided earlier. The issue is not about information but about an error in your system showing the wrong exchange value, which the delivery executive confirmed he couldn’t change.