So @VodafoneUK are causing me trouble yet again. After months of asking them to send a trade in bag, they eventually did, and now 2 months later they are saying they haven’t received it?? #poorcustomerservice#trouble
Such poor poor customer service from @VodafoneUK , tried to trade in my phone halloween, they still haven’t sent me the bag I need to trade it in. Numerous phone calls and online chats, each time promising to sort it out but nothing?? #poorcustomerservice#vodafoneuk#rubbish
Wow still no trade in bag to return my phone! I have had 6 conversations with @VodafoneUK now about it, and each time it has been promised that they will send me out the return bag. This has been going on since October!!! Very poor customer service #poorcustomerservice#vodafone
Is anyone else having issues with @VodafoneUK trade in tool. I had my phone all cleared 30th October as shown in picture, but still not got the return bag so cannot return it within the 14days specified. I have contacted them 3 times still no bag??
I can’t return the phone, as I have no bag, but the return date is up today? I can’t take it to a shop, why should I lose out on £15 a month when I have chased you numerous times @VodafoneUK