@FreePeople worst customer service ever — sent my order to an address on the other side of the country, customer service says “sure we’ll refund you” but then later refuse to take any action. Own up and refund your customers when you fuck up!
@Delta my flight is leaving in an hour and I need to do a flight change. I’m a medallion level member. Why can’t I even get someone on the line to help me with my reservation? It’s two hour wait times.
@Delta are you ever going to do something about the poor customer service and delays that have only increased over time? Missed the holidays with my family thanks to you guys!