Feature Monkey

User feedback tool for building better features.

[f(Ananya) @AgrawalAnanyaa]

🐵 Today, we are excited to launch the next version of @feature_monkey

🙈 Web3 native Feedback Tracker

🎓 Built during @devfolio x @0xPolygon Fellowship

https://t.co/UCuyKh35Kw

[Feature Monkey @feature_monkey]

We are making changes to support web3 native products

✨support sign-in with ethereum
🚀pay via crypto
💨 we are now 2x faster than before

[f(Ananya) @AgrawalAnanyaa]

Over the last week I wrote about how we made @feature_monkey 🙈 and earned my first dollar from a side project ✨💖
Do check it out here 🤗
https://t.co/bvCKtqNLEC

[f(Ananya) @AgrawalAnanyaa]

We built @feature_monkey to simplify feedback management and know what requests the majority of users have.
This is done by upvoting feedbacks.
But often we see duplicate feedback getting added.
To solve this Feature Monkey now supports merging similar posts together.🤜🤛

[Feature Monkey @feature_monkey]

gm

[Sarvagya Saavran @SSaavran]

We crossed 3000 users and 1600 posts!!!
I am not crying, you're crying. 😭😭
@feature_monkey @gauthamzzz @AgrawalAnanyaa

[Feature Monkey @feature_monkey]

@AgrawalAnanyaa

[f(Ananya) @AgrawalAnanyaa]

Life update 📢

After more than 1.5 years of building @feature_monkey 🐒we became profitable last month 💸

This is my first time making money from a side project 💖✨

[Feature Monkey @feature_monkey]

Looking for an alternative to Uservoice to collect feedback? Feature Monkey can help you!
https://t.co/8x8l9UEg8g

[f(gautham)💤 @gauthamzzz]

I published “Looking for an alternative to Canny to collect feedback? Feature Monkey can help you!” on @Medium https://t.co/ajP2iDSFua Do check it out guys !

[Feature Monkey @feature_monkey]

Having a system in your company to ask your power users feedback in regular intervals can go a long way.

[f(gautham)💤 @gauthamzzz]

Felt cute, might delete later.

RT if you don't wanna win a free macbook pro with m1.

[Feature Monkey @feature_monkey]

3. 50% of customers naturally churn every 5 years. However, only 1/26 unhappy customers complain; the rest simply churn.

https://t.co/tQnhSDSZUi

[Feature Monkey @feature_monkey]

Customer Retention Statistics

1. 9/10 consumers value the company knowing their account history and current activities with them.

2. according to 37% of consumers it takes more than 5 purchases for them to be considered loyal to a brand.

[Feature Monkey @feature_monkey]

1. Only 22% consumers think mobile experience is good.

2. Less than 50% of executives prioritise employee feedback.

3. More than 80% of companies who prioritize customer experience reported increased revenue.

4. Customer-centric companies are 60% more profitable.

[Feature Monkey @feature_monkey]

5. 80% of American customers are satisfied with the customer service currently provided by their businesses.

6. 95% of adults between the ages of 18 and 34 are likely to follow a brand through social media channels.

Read more at https://t.co/tQnhSDSZUi

[Feature Monkey @feature_monkey]

Customer Service Statistics

1. Consumers are willing to spend 17% more on a company that has outstanding customer service.

2. For customer service
62% of customers want to communicate via email,
48% want to use the phone,
42% live chat,
36% “Contact Us” forms

[Feature Monkey @feature_monkey]

3. A customer is 4 times more likely to switch a competitor if the problem they’re having is service-based.

4. 90% of customers rate “immediate” response as very important when they have a customer service question.
60% of customers define “immediate” as 10 minutes or less.

[Feature Monkey @feature_monkey]

Be it surveys or writing reviews, much of that information is from a mobile device.
Format your surveys, emails, and newsletters in a mobile-pleasant view.
https://t.co/4tDF2aeGep