Ehi @Alitalia, in your websites is written that the only way to ask for a refund is by calling your call center. Now, honestly, how can I ask for the refund if you do not pick up the phone? Please DM me or whatever, but this has to end.
#Alitalia#Refund#Covid19
@FedericoBozzao Però, da quel che ho capito, riducono se la rete diventa satura. Non è una riduzione sistematica always on... Se guardi alle 3:00 e sei l'unico collegato, va a piena risoluzione 🤙🏻
@OlimpiaMilanoPR Vi ho chiamo al telefono, vi ho scrivo 2 email e non ricevo risposta. Ho problemi con il rimborso di due biglietti comprati fisicamente dalla vostra biglietteria per la partita Olimpia - Real Madrid. Come faccio a contattarvi? 1/3
Ad oggi, la prossima data utile per un ritorno a Milano è il 4 Aprile. Ben oltre la soglia messa da voi... Il vostro sito non dice nulla sui rimborsi a riguardo.
Contattatemi per favore.
3/3
UPDATE: Easyjet reached out on Twitter and after an explanation and a couple of PDF as proof, money have been refunded.
Everything is fine now. Although, still sadly surprised about what one has to go through to just get back what is rightfully his/hers.
Really disappointed @easyJet. Really bad customer service feedback. Shielding behind everything you can.
Cancelled my flight on the 21st May due to strike. Perfect.
Got to reschedule on the 23rd. Awesome.
I had train tickets to move from the airport to my final town.
@easyJet reply was: no refund since the expenses you made was before the 21st May, therefore they are not related to the cancelled flight.
It is clear that I bought new train ticket on the same day of my new flight (23rd May) because the my flight on the 21st was cancelled!