@Zoomcar_India What must I do to get my refund? Why does it have to be like this? It’s simple enough to understand. I was given a manual car instead of an automatic. Was charged for an automatic.
@Zoomcar_India booked an automatic car but received a manual instead. Been trying to raise multiple requests on date difference and compensation but no response from your team. Attaching images and videos for proof.
@Zoomcar_India How has the issue been addressed by the team? I should receive a refund of the difference amount but I still haven’t. Why is this so difficult to understand?
@Zoomcar_India I spoke to multiple customer care executives at the time of collecting the car and they informed me that I need to put in a request once the trip is completed. Firstly there is no option in your bot for wrong car and secondly there is no way to contact customer care. This is unfa