Jennifer

[Jennifer @Fenn123]

@EE I've now messaged on facebook too. Surely you can help me on one channel - not over the phone or twitter #ee #eefail #fedup #fail

[Jennifer @Fenn123]

@EE I am receiving messages from others? No technical issue with twitter that I can see? #fail

[Jennifer @Fenn123]

@EE this is incredibly frustrating. I have done both the things you have asked. More problems your end? #underdeliver

[Jennifer @Fenn123]

@EE I hope so! I have followed and messaged. Need a response now... #unhappycustomer #fail #whereismyphone

[Jennifer @Fenn123]

@EE I have done but no message as of yet. Not helping to build my confidence #fail #unhappy #underdeliver

[Jennifer @Fenn123]

@EE this is fine, if something is actually done to rectify this appalling CS! I am deeply disappointed #fail #unhappy #badcustomerservice

[Jennifer @Fenn123]

.@EE Yes I would. I'd also like my phone as promised this week. ref 1412310 customer complaint #fail #unhappy #eebadservice

[Jennifer @Fenn123]

@kemaha @EE a phone company that can't promise to deliver a phone?! #unhelpful #underdeliver #unhappy #badservice #fail

[Jennifer @Fenn123]

.@EE told receive wed/thur and now you just hope in 21 days but can't guarantee. Manager was rude #fail #eefail #badcustomerservice #rude

[Jennifer @Fenn123]

.@EE the most ludicrous service ever. A phone co that can't promise to deliver a phone. Customer 11 years for nothing. #fail #eefail #eemess