@RykerClothing 3 months of delay emails, zero shipped product, and endless marketing spam asking me to buy more? @RykerClothing this is easily the worst experience I’ve had with a brand. How do you have 700+ 5-star reviews when you haven’t even shipped the orders?
@jimcramer Hey Jim! Is anyone gonna talk about the breakout in semiconductor equipment companies Asml, Klac, Ter is there more room to run? #madmentions
@AmericanAir it’s been 74 days with no refund. Last email was Oct 20 no confirmation of refund amount. We’ve been told it’s “in review” for 4 months, well past the 30/60 business day window. Dropped in a random city, no flight home, no refund. #AAcustomerservice on display
@AmericanAir it’s been 70 days with no reimbursement. We were dropped in a random city with no flight home and no refund for the trip that ended 620 miles short. First told full refund, then half, now a fourth. This is unacceptable—please fix this.
@AmericanAir I have no words for the customer service experience I’ve received after AA dropped us off in a random city flight was over 7 hours with no meals served and now are trying to not refund the original flight and expenses from a flight in August. #aatreatment
@AmericanAir My refund for a canceled flight has been pending over 3 months, with no updates in 67 days. Please look into this and confirm when I’ll receive my refund, so contact was made but then radio silence again and poor customer service.
My @AmericanAir refund has been pending for over 3 months since a canceled flight. No updates in 63 days and the contact number provided no longer works. Can someone please look into this, I hope this isn’t a true demonstration of AA customer service.
@AmericanAir Should I drop pictures on the emails they haven’t replied too? They send a generic email when they call randomly/unannounced and the call back number is never answered. I called the number a minute after they called and left a voicemail no response all this week contact was Sun
It’s been a MONTH since @AmericanAir canceled my flight home to Arlington, dropped us in Louisville after 6+ hrs in the air, & left us stranded. Over 20 emails + 25 calls = ZERO replies. No flight, no hotel, no compensation. Not hyperbole—the worst customer service I’ve had.
@AmericanAir I call 3 separate times a day the call is never picked up and over 15 emails have been ignored/not answered I’ve tried to schedule calls or a day no answer. This has been a very difficult customer service experience and I constantly fly the air. Just did this Thursday
@AmericanAir , my flight was canceled/diverted, forcing an overnight delay. For over a month I’ve followed up daily with Customer Relations by phone and email with no response. The lack of communication and support has been extremely frustrating and terrible customer service.