Fernando Schuh 🇧🇷 🇨🇦

An average (sometimes good) UX designer.

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@_CryptoDesigner Hi! Product Designer, with a bit of UX and Graphic Design in the mix, from Canada.

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@_TommyMason I feel seen.

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@imkylelambert I feel seen.

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@UPS Hi @UPS ! Still no package. Last Wednesday you called and said it was going to be delivered in one or two business days, and guess what? It wasn't delivered!

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

Hey @ups, why don't you want to deliver my package? Is it personal?
As a UX professional, it's really interesting to see a company have all these scripted responses, and actually don't commit to anything and don't solve your problem nor try to, and still say "We care about you".

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@UPS Hey! No package, no call, nothing. Are you actually trying to solve this? I thought @UPS knew how to do their JOB?

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@UPS Actually... what UPS stands for?

- Unbelievably Poor Service
- Universally Painful Shipping
- Unreliable Parcel Service
- Utterly Pathetic Solutions
- Unquestionably Painful Service

Which one is?

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@UPS You're unbelievably unreliable. Why are you not trying to solve this? You never called me, yet I provided my contact info. You never called the shipper, yet they tried. What is your problem?

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@UPS Hey @UPS, nothing yet. Last week you promised last Friday, called twice, and first, they said that the last scan was December 18, and the next call, that the package was... in the US. Which is weird, because it was scanned here. Every time I call, you say something different.

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@UPS Hey UPS, you still haven't delivered my package. You promised last Friday, but still nothing. Why are you so bad at this?

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@UPS Fees have been already paid, a few weeks ago. It says right there on your website. ALSO, the shipper contacted UPS already. TWICE!

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@mariocardoso Absolutely! So they would design to fit the tool constraints... so is it still a tool? (Fernando ponders, philosophically)

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

Everything is dishwasher safe if you’re brave enough.

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@TadCarpenter Ha! Do we work at the same company? 😬
(It’s better now but took some effort)

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@fvguima Hey deixa Vancouver fora dessa! Tá tudo muito bem aqui! 😅

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

Earworm of the day: "Wild Wild Life", Talking Heads.

Sleeping on the Interstate, oh-oh-oh
Getting wild, wild life
Checking in and checking out, oh-oh-oh
I got 'em, wild, wild life
Spending all of my money and time, oh-oh-oh
On too much wild, wild life
...

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@NateJacksonn @nrose @damccormick13 So I've just found out, there are others like me!

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@caioblinder Mas a Perrier flavoured ou plain?

[Fernando Schuh 🇧🇷 🇨🇦 @fernandoschuh]

@mariocardoso Sem contar q samba e universal, todo mundo entende.