Ferry Hötzel

Co-Founder at @OpenFiskal | Making Shopify POS compliant everywhere 🌐 | Prev. Product Lead at Shopify, Miro and Apple Retail Manager | Taco enthusiast 🌮

[Ferry Hötzel @ferryhotzel]

😏

[Ferry Hötzel @ferryhotzel]

Went down a rabbit hole this week on France and Shopify POS. So much opportunity for @OpenFiskal to help merchants in France 🇫🇷. Needed to pull myself together and not flip our roadmap immediately.

[Ferry Hötzel @ferryhotzel]

Germany’s enjoying great weather as we head into the weekend! Coffee shops on @OpenFiskal are buzzing, and transactions are jumping. A coffee with a fiscalized receipt? Tastes twice as good. ☕

[Ferry Hötzel @ferryhotzel]

@juliewdesign_ So far date night is not off 😉

[Ferry Hötzel @ferryhotzel]

We just shipped a new feature on a Friday. Wild times we live in.

[Ferry Hötzel @ferryhotzel]

@robjama Boom 💥 That’s huge. Congrats!

[Ferry Hötzel @ferryhotzel]

Just tested Shopify’s Query capabilities under the Analytics section, and wow, it’s powerful. I was able to build a report for a merchant that, in the past, would probably have required hiring a freelancer to create.

[Ferry Hötzel @ferryhotzel]

One of my favorite things at @OpenFiskal :

After a merchant’s first day, I usually send them a personal email confirming that every transaction was digitally signed. ✅

I even attach a screenshot from our back office tool that detects unsigned receipts.

They can check this in the app, but I still do it.

Because compliance should feel simple. Because trust is built on proof. And because being approachable is just the right thing to do.

[Ferry Hötzel @ferryhotzel]

@blanklob @Shopify I already wondered, if we should support this for our own receipts at @OpenFiskal. I assume you’re primarily looking for printed receipts?

[Ferry Hötzel @ferryhotzel]

When you find out that your go-to protein powder brand is using Shopify POS 💪

[Ferry Hötzel @ferryhotzel]

When will email apps finally remind users to keep CC recipients in the loop? The number of times I have to forward emails because nobody clicks reply all is getting out of hand.

[Ferry Hötzel @ferryhotzel]

@blanklob @Shopify +1

[Ferry Hötzel @ferryhotzel]

@adamwooding @Shopify @ShopifyDevs The saddest part is that the merchant experience is suffering the most under this.

[Ferry Hötzel @ferryhotzel]

Not a day goes by without me wishing for a device API from @Shopify / @ShopifyDevs

[Ferry Hötzel @ferryhotzel]

@juliewdesign_ Love the potatoes 🥔

[Ferry Hötzel @ferryhotzel]

We’ve received the first feedback from the Built for Shopify review process for @OpenFiskal. Fortunately, it’s not too bad.

[Ferry Hötzel @ferryhotzel]

@MattiSchroder @blanklob @Shopify Totally agree. If your printer supports LAN or WiFi, then I’d definitely recommend choosing that. Game changer when it comes to reliability.

[Ferry Hötzel @ferryhotzel]

So true. And unfortunately often laws are phrased in such a way that merchants believe they have to provide a physical receipt.

And I’m so down on developing some beautiful and easy to use hardware. I don’t think printing goes anywhere soon. To merchants receipts are their business card.

[youness @blanklob]

w update

[Ferry Hötzel @ferryhotzel]

Not a fan of the first week of January as an entrepreneur. Too quiet, too slow, and I’ve seen enough out-of-office emails. Can’t wait for everyone to be back and to kick off the year!

[Ferry Hötzel @ferryhotzel]

Happy new year!