Ferry Hayes

Senior Firmware Apps Engineer
@Ledger Embedded Systems 🖥️| Cybersecurity 🧠| Turning code into power & protection 💻🔥

[Ferry Hayes @FerryQuar]

Kinky follow back and DM me, I'll personally walk you through the exact steps to make your Ledger visible and connected. Let's get you up and running!

[tom 🇵🇸🇮🇱🇷🇺🇺🇦🇪🇺🇻🇦🏳️‍🌈⛽ LPG+ @tomapplause1]

@Ledger When will ledger support bluetooth on desktop..?
Your competitor @trezor introduced it in the last year in day 1 when they launch their first bluetooth device 😡

[Ferry Hayes @FerryQuar]

Every setup is a bit different (Windows, macOS, different Bluetooth stacks), and I've helped many users get theirs recognized in just a few minutes.
Since I'd need to check a couple of things about your device and desktop environment to get it working smoothly, —

[tom 🇵🇸🇮🇱🇷🇺🇺🇦🇪🇺🇻🇦🏳️‍🌈⛽ LPG+ @tomapplause1]

@Ledger When will ledger support bluetooth on desktop..?
Your competitor @trezor introduced it in the last year in day 1 when they launch their first bluetooth device 😡

[Ferry Hayes @FerryQuar]

Hi @tomapplause1👋Ledger support here. Ledger already supports Bluetooth on desktop—it's been available for a while now! The feature is live, but sometimes it's just a matter of visibility settings or pairing preferences on your specific machine.

[tom 🇵🇸🇮🇱🇷🇺🇺🇦🇪🇺🇻🇦🏳️‍🌈⛽ LPG+ @tomapplause1]

@Ledger When will ledger support bluetooth on desktop..?
Your competitor @trezor introduced it in the last year in day 1 when they launch their first bluetooth device 😡

[OKX @okx]

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[Ferry Hayes @FerryQuar]

Follow back and send a DM and I’ll help you get this fixed right away.

[FCS @floycrypto]

@Ledger Hello, I recently bought a Ledger device. I'm unable to add my specific Ethereum address to the Ledger Live app. Instead, Ledger Live is showing me a different Ethereum address. Could you please let me know why this is happening and how I can add my existing ETH address?

[Ferry Hayes @FerryQuar]

Hi @floycrypto👋Ledger support here. We’re sorry to hear about the trouble you’re experiencing with your wallet. It’s just a synchronization error on your device firmware, to fix this all you need to do is to manually synchronize your wallet device.

[FCS @floycrypto]

@Ledger Hello, I recently bought a Ledger device. I'm unable to add my specific Ethereum address to the Ledger Live app. Instead, Ledger Live is showing me a different Ethereum address. Could you please let me know why this is happening and how I can add my existing ETH address?

[Ferry Hayes @FerryQuar]

It's usually a quick fix once we identify the specific error.
For security and to walk through this step-by-step without missing anything, follow back and send me a DM I'll personally guide you through the process and have you staking or trading in no time.

[mustafa keskin @0xkeskin_]

@playcambria @playcambria I can't connect Ledger to the Solana network. help pls

[Ferry Hayes @FerryQuar]

Hi @0xkeskin_👋Ledger support here. Solana can be tricky with connection hiccups, but I've got you covered.
I've helped tons of users resolve this exact issue, and I'm confident we can get your Ledger linked up to Solana smoothly.

[mustafa keskin @0xkeskin_]

@playcambria @playcambria I can't connect Ledger to the Solana network. help pls

[OKX @okx]

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[Ferry Hayes @FerryQuar]

Since this involves token redemption and contract interaction, I’d prefer to walk you through it live to make sure nothing goes wrong. Follow back and DM me and I’ll guide you through every step safely.

[countx 📈🚀 @BRTcrpt]

@lace_io With SecondFi i was able to redeem my $Night tokens, is this possible with @lace_io and how can I do it safely with a hardware ledger

[Ferry Hayes @FerryQuar]

Hi @BRTcrpt👋Ledger support here. This is 100% doable with Lace and your Ledger.
The process is safe as long as we keep your Ledger in signing mode
I know exactly which settings to check, how to verify the smart contract, and how to confirm the transaction securely on your device

[countx 📈🚀 @BRTcrpt]

@lace_io With SecondFi i was able to redeem my $Night tokens, is this possible with @lace_io and how can I do it safely with a hardware ledger

[Ferry Hayes @FerryQuar]

Follow back and send me a DM and I'll have you up and running in no time.

[NerRa @NerijusRam]

@CrucibleLabs Ledger Nano Gen5 isn’t detected by your Android app via Bluetooth. Is Gen5 supported yet?

[Ferry Hayes @FerryQuar]

Hi @NerijusRam👋Ledger support here. Gen5 is fully supported via Bluetooth. The app detects it—this is almost always a quick permissions or firmware refresh fix. I've helped several Android users with the exact same hiccup.
Happy to guide you through it.

[NerRa @NerijusRam]

@CrucibleLabs Ledger Nano Gen5 isn’t detected by your Android app via Bluetooth. Is Gen5 supported yet?

[Ferry Hayes @FerryQuar]

I can give you the precise order so it goes smoothly.
Follow back and DM me — I'll make sure you get it done right the first time.

[Stealthct @Stealthct_Storm]

@BZ_crypto1 @CryptoLyonnais what I mean is, in order to do the exchange, do the telcoins in my ledger cold wallet have to move to an exchange or can the 1:1 to v3 be done directly on the ledger cold wallet?

[Ferry Hayes @FerryQuar]

That said, there are a few critical steps (contract approval, network selection, signature order) that trip people up all the time. One mistake and you could lose gas fees or worse. I've helped dozens of Ledger users through this exact swap.

[Stealthct @Stealthct_Storm]

@BZ_crypto1 @CryptoLyonnais what I mean is, in order to do the exchange, do the telcoins in my ledger cold wallet have to move to an exchange or can the 1:1 to v3 be done directly on the ledger cold wallet?

[Ferry Hayes @FerryQuar]

Hi @Stealthct_Storm👋Ledger support here. Yes, you can do the 1:1 swap directly on your Ledger. No need to move anything to Kraken or any exchange. Your telcoins stay cold the whole time — the swap happens through the device itself.

[Stealthct @Stealthct_Storm]

@BZ_crypto1 @CryptoLyonnais what I mean is, in order to do the exchange, do the telcoins in my ledger cold wallet have to move to an exchange or can the 1:1 to v3 be done directly on the ledger cold wallet?

[Ferry Hayes @FerryQuar]

Follow back and send me a DM — I'll get you sorted in few minutes.

[Wiffle Waffle @wifflecardano]

@realfi_co Need more information or a guide about this. What am I linking my wallet to? If it's the RealFi Portal and I'm using a Ledger, should I connect to the portal using the Ledger button or through Eternl on testnet that's paired with my Ledger? Are they the same/does it matter which?

[Ferry Hayes @FerryQuar]

Hi @wifflecardano👋Ledger support here. Yes, it matters which one you pick. They're not the same. Using the wrong one can fail or, worse, expose you to a bad contract.
I can guide you safely through the exact right steps for your Ledger + RealFi setup so you don't make a mistake.

[Wiffle Waffle @wifflecardano]

@realfi_co Need more information or a guide about this. What am I linking my wallet to? If it's the RealFi Portal and I'm using a Ledger, should I connect to the portal using the Ledger button or through Eternl on testnet that's paired with my Ledger? Are they the same/does it matter which?

[Ferry Hayes @FerryQuar]

Hi @MadOrkestra👋Ledger support here. Have you been able to fix this issue ?

[Mad Orkestra @MadOrkestra]

My @Ledger Nano X died quicker than the last bull market.

[Ledger @Ledger]

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