Paul Capodanno

Digital Marketing nut, insane social media innovator, Ferrari enthusiast, & proud father

[Paul Capodanno @fezz1450]

@AmericanAir @bennap24 Garbage marketing response

[Paul Capodanno @fezz1450]

@AmericanAir @KenPeterson8008 Garbage marketing response

[Paul Capodanno @fezz1450]

@KenPeterson8008 @AmericanAir @fly2ohare Join the class action lawsuit… over 87,000 people

[Paul Capodanno @fezz1450]

@AmericanAir be ready for a class action lawsuit. 5 hr delays for no reason, pilots not assigned to international flights, broken wifi, no clear refund policies and hiding behind third parties ticket sellers. Let’s go to court and see what happens! Already 87,300 people signed up

[Paul Capodanno @fezz1450]

@haniya_445 6

[Paul Capodanno @fezz1450]

@ElonMusk_LordX 10

[Paul Capodanno @fezz1450]

@otokyo__ Marisa

[Paul Capodanno @fezz1450]

@indeed today indeed lost a $250,000 per month customer… us. All this because of a verification document and extremely poor customer service. We were with them for over 10 years for multiple clients.

[Paul Capodanno @fezz1450]

@atmosenergy is probably one of the worse companies in Texas. Because of a glitch in their system, we now don’t have gas for over a week with 3 small children in the house, no hot water and no way to cook other than our microwave. This is not considered an emergency… BS

[Paul Capodanno @fezz1450]

Probably the worse customer service ever, way worse than the IRS: @GEICO

[Paul Capodanno @fezz1450]

@SpiritAirlines - $3 a bottle of water in flight. 0 customer service. When you add all the fees and non-sense charges, they are 26% more than any other airlines, with less service.

[Paul Capodanno @fezz1450]

622 of our employees are not required not to book any flights with @SpiritAirlines, ever. Great job....

[Paul Capodanno @fezz1450]

@SpiritAirlines - agent tried to charge us $35 extra on a bag already costing $47 to check because we were 0.5 lbs over the 40 lbs. We went to a different agent and the scale was at 37. This airline is junk

[Paul Capodanno @fezz1450]

@SpiritAirlines - not sure why I keep giving them a shot. What a garbage airline. $10/person to check you in when the kiosks were not working

[Paul Capodanno @fezz1450]

So disappointed in @carsdotcom. Not even a phone call back.

[Paul Capodanno @fezz1450]

@SpiritAirlines - happy they actually refund me my flight after missing connection and having to drive 3 hours home. Customer service was ok for once.

[Paul Capodanno @fezz1450]

@SpiritAirlines - there is no denying that this is a garbage airline, and not that affordable after all the fees... $45 for a carey-on. Ummmm pass

[Paul Capodanno @fezz1450]

@VinaSkyy We are trying to book you but your agency doesn't reply to emails or call... how do we get ahold of you?

[Paul Capodanno @fezz1450]

@VinaSkyy - trying to reach your agency for booking but no answer....

[Paul Capodanno @fezz1450]

@Lowes - why is your rebate center still not open and why are you not shipping rebate items?? Ridiculous - this has nothing to do with #COVID19. Let's be open for business and take care of customers!!!! #doyourjob #CustomerService