flair airlines Support

381 Following 22.3K Followers

[Padam Chopra @PadamChopra_]

I flew YYZ→MEX on F8 2626 and @flairairlines lost my bag. For 3 days I heard NOTHING. You clearly had my bag sitting in Toronto waiting for your next flight to Mexico - and couldn't bother to tell me. Instead I found out only once it was already on its way. Your automated pickup email has BLANK operating hours. You messaged me at 2AM for delivery then vanished. Your own customer service can't contact your baggage department. Multiple emails - ZERO replies. I'm standing at MEX airport RIGHT NOW with my AirTag showing my bag is IN THIS BUILDING and there is NO ONE at your counter. This is an absolute disgrace. Worst customer service I've ever seen.

[Ghudani 🙏 @BirmaanHK]

@flairairlines you POS, did your boss charged his mom to get delivered? Fuckers want to suck passengers by charging creditcard fees..pathetic.
No free water as well..wiah this bankrupts soon

[suzzy john @xxe_xxa]

@flairairlines horrible customer service at Abbotsford International Airport - who charged my family $35 each for a late check-in when we were six minutes late due to line lineups and traffic and we booked our ticket 2.5 hrs ago to go to a funeral.workers were all super rude

[flair airlines Support @fierneairline]

@xxe_xxa Hi, could you please send us a DM with your first and last name and the full case number including contact numbers so we can check the status of your request? Thank you.

[Emily Loomis | REALTOR® @SoldwithEmily]

@flairairlines daughter just got charged $120 for a personal bag that as per your online measurements fit ... so your Yeg agents are ripping off people ... I'd like a response and a refund

[flair airlines Support @fierneairline]

@SoldwithEmily Hello, @SoldwithEmily. We are sorry for the delay in resolving the matter. Kindly coordinate with us through a Direct Message, with your contact number and email address for further and quick assistance. Thank you.

[Batgirl @blueibat]

@flairairlines
Worst experience.
It doesn’t worth even a penny. Charge u $700 dollars for the worst experience!
No manager was accountable.
Rude racist staff!

[flair airlines Support @fierneairline]

@blueibat Hi, we apologize for any inconvenience we may have caused. Please send us a direct message with your contact details so we can look into this. Kind regards, Flora.

[Prateek Garg @Prateek_Garg95]

Hi @flairairlines I had to cancel my flight due to a change in my immigration status by IRCC. I kindly request a refund or travel credit for my reservation so I can rebook in the future. Appreciate your support. Thank you.

[flair airlines Support @fierneairline]

@Prateek_Garg95 Hello, @prateek_Garg95. We are sorry for the delay in resolving your refund. Kindly coordinate with us through a Direct Message, with your contact number and email address for further and quick assistance. Thank you.

[BeefNipps @JoshuaLapointe]

@flairairlines you need to train your staff properly so they aren’t giving out false information during booking.. being told that your golf clubs are covered as the first bag, then showing up to the airport and getting charged an extra $105 for it while having ZERO other bags.

[flair airlines Support @fierneairline]

@JoshuaLapointe Hello, @joshualapointe. We are sorry for the delay in resolving the matter. Kindly coordinate with us through a Direct Message, with your contact number and email address for further and quick assistance. Thank you.

[j @saljvant]

first time flying flair and never flying flair airlines again @flairairlines

[flair airlines Support @fierneairline]

@saljvant We are actively responding to all direct messages. Kindly share the details of your case and reachable contact number with us via DM, and we will promptly provide the necessary assistance.

[Yegane_iraj😌 @Yegi_iraj]

The worst airline experience I’ve ever had was with @flairairlines . Every time I call, it takes long time just to reach someone.
I honestly do not recommend them at all — very unprofessional service. This experience really made me appreciate @AirCanada a lot more.

[real @artisticboxer]

I just want to take the time of the day to say fuck @flairairlines

[flair airlines Support @fierneairline]

@artisticboxer Hello, @artisticboxer. We are sorry for the delay in resolving the matter. Kindly coordinate with us through a Direct Message, with your contact number and email address for further and quick assistance. Thank you.

[Coach Chris @aimtheball]

@flairairlines Your website keeps blocking me from booking because it says a child under 12 can’t fly alone… even though I’m literally trying to book all 3 seats together in the same row.
Tried for days, fares have gone up twice, and customer service has been useless.

[flair airlines Support @fierneairline]

@aimtheball Hello, We are sorry to hear about your experience and would like to address your concerns directly. Please send us a direct message with your booking reference, contact number and we will review the matter promptly. We look forward to hearing from you.

[Coach Jitu Das @tweetjit]

@flairairlines we have flight from YYZ to YEG tomorrow. my wife lost her wallet in the flight from YEG to YYZ on 9May (flight 638), and in wallet she has my son's PR card and Wife's Alberta Driving license. Plz help us locate wallet and also, in absence of ID, how do the fly?