Fiona Foster

[Fiona Foster @fifimeowcat]

@kiwicom247 I DMed you and got sent to a bot with no option to talk to a human! How am I supposed to get help? If refunds are going to be this delayed, please communicate properly.

[Fiona Foster @fifimeowcat]

@kiwicom247 I've been waiting for my refund for a YEAR and have messaged your customer service 4+ times with no response. :( This was supposed to be my honeymoon trip. When can I expect a refund?

[Fiona Foster @fifimeowcat]

@flyfrenchbee My honeymoon flight to French Polynesia was canceled with no explanation, no automatic refund, and no affordable alternatives. Waiting on my refund for this, + my refund from LAST YEAR'S booking via @kiwicom247 . When can I get my money back??