A person’s idea of what grief looks like defines what we expect to see when we look for signs of distress.
Here’s a reminder that you never know what someone might be going through.
@masssupport_org paramount and it’s okay to do things to nurture them. If you’re not ready to jump back into the activities others around you are doing that’s absolutely okay. Do what is comfortable for you. And remember that setting up sustainable self-care methods doesn’t need to be
@masssupport_org I think as long as we can do meetings virtually and make sure everyone is taking time off when they are sick, not forcing them to meet when they aren’t feeling well, we are providing protection to our community and keeping everyone healthy as best as we can #MassSupport
@masssupport_org not only guide them through the purchase, but talk to them about mental health in a way that they sometimes didn’t in their day to day life. I felt as though I wasn’t just creating a customer base, rather it was a community of people who wanted to be in this together #MassSupport
@masssupport_org put the order through and know that I would handle the rest. I would package each item with care and stay in communication with any of the customers who had questions, concerns, special requests, etc. They found a really easy one stop shop for self-care needs and I was able to
@masssupport_org connection with the person on the other end of the phone or email that makes a difference in how they feel during an already stressful time. It was critical that I was patient and understanding as we were all facing similar challenges in some ways #MassSupport
@masssupport_org A3: Though I don’t work with a staff, I work with a lot of vendors, many of them local business people or small businesses. I knew that many of them were feeling strained and overwhelmed, just like I was. I tried to do my best to support them by continuing to provide them with…
@masssupport_org business that would allow for all of us to grow. I also worked to be flexible to my vendors needs both in business and in their personal lives. I always checked in with how they were feeling before we got down to business. I think it can be as simple as making that personal…
@masssupport_org expendable income. We wanted to ensure our product and price point spoke to the masses without making self-care feel exclusive #MassSupport
@masssupport_org and confined to a screen. However, we also knew that people didn’t necessarily have a lot of money to spare so we had to price our product in a way that fit with consumer needs to ensure more people could still engage with self-care even if they didn’t have a lot of
@masssupport_org We also knew that we had to focus all of our attention online so it required us to learn how to engage in a meaningful way via social media and online content #masssupport
@masssupport_org We learned how to manage our customers expectations, wanting to ensure they understood we were working our hardest but could not speed up the processes of other companies who were experiencing shortages and a smaller staff.
@masssupport_org curated and customizable boxes filled with research-backed wellness products that promote healing. Using personal mental health experiences and expert opinion we have put together boxes that help people create sustainable wellness practices to fit in their day to day schedule