@boohoo_cshelp paid for next day delivery on Saturday & still no parcel. From Hermes it doesn’t even look like they have it out for delivery yet, where is my parcel?
@ZARA I’ve received my ‘return request accepted’ email with my request number but I’ve not received the email with my QR code to return the parcel. Can you help?
@ZARA I can’t DM you as you don’t follow me, I’ve sent the details to @ZARACare but haven’t had a response yet. I’m keen to get these returned as soon as possible.
@Hermesparcels hi, I’m having no luck with your chat bot or phones with locating my parcel. How can I speak to someone about finding where it has been delivered?
@ASOS_HeretoHelp hi I’ve accidentally ordered to my old address on Next Day Delivery. The parcel hasn’t been despatched, am I able to amend the delivery address?