First Due

End-to-end software for Fire & EMS agencies - built to run your entire operation in one place

[First Due @firstduesizeup]

Unify 2026 is where Fire & EMS leaders come together to learn, connect, and shape the future of public safety technology.

🔥 Product workshops and hands-on training
📚 Expert-led sessions across First Due solutions
💡 Industry insights and technology trends
🤝 Networking with agencies and First Due leadership from across North America

Join us in Nashville, September 21–24, for four days of innovation, education, and connection designed to help your agency get more from First Due and prepare for what’s next.

Learn more and secure your spot: https://t.co/Y1A6yxWyiU

#Unify2026 #FirstDue #FireService #EMS #PublicSafety #FireTechnology #EMSLeadership #Training #Innovation #FireAndEMS

[First Due @firstduesizeup]

Fire protection systems save lives, but only when compliance issues are visible, documented, and addressed before they become risks.

Managing ITM reporting through spreadsheets, emails, and disconnected workflows creates compliance gaps, delays follow-up, and limits accountability across stakeholders.

First Due ITM helps fire prevention teams modernize compliance management with:

🔥 Real-time visibility into deficiencies and system status
📋 Standardized digital ITM reporting workflows
⚡ Faster follow-ups and accountability tracking
🏢 Connected occupancy, inspection, and response data

Watch our on-demand webinar to see how agencies are closing compliance gaps, improving reporting visibility, and building a more connected approach to ITM management.
https://t.co/1LcNPJVTnx

#FirePrevention #ITM #FireSafety #FireInspection #FireMarshal #PublicSafety #Compliance #FireProtection #FirstDue

[First Due @firstduesizeup]

Training visibility shouldn’t start with exporting spreadsheets.

Fredericton Fire Department is using First Due Training to streamline reporting, track thousands of annual training hours, and give leadership instant access to the information they need — all in one place. 🚒

See how they improved efficiency and simplified training management:
https://t.co/7EgNPSxVUY

#FireService #TrainingManagement #PublicSafety #FirstDue

[First Due @firstduesizeup]

🚒 AI is redefining what’s possible in QA/QI.

Henderson Fire and EMS is leveraging AI through First Due to move beyond traditional chart sampling and toward comprehensive, data-driven QA/QI across ~45,000 annual incidents. By reviewing every chart, their team can uncover trends faster, strengthen documentation, improve provider feedback, and create a more proactive approach to clinical excellence.

This is exactly why we built these tools at First Due — bringing scalable AI-powered QA/QI capabilities to thousands of agencies and hundreds of thousands of calls across the country.

The future of QA/QI is:
✅ Smarter insights
✅ Faster reviews
✅ More consistency
✅ Better outcomes

Read more in FireRescue1:
https://t.co/MIQluqFOGk

[First Due @firstduesizeup]

Today, we honor and remember the men and women who gave their lives in service to our country.

Memorial Day is a time to reflect on their sacrifice, their courage, and the freedoms made possible through their service.

Wishing everyone a safe and meaningful Memorial Day.

[First Due @firstduesizeup]

Training should be a performance engine, not a paperwork system.

Amanda Champion joins Eddie Buchanan on First Due TableTalk to discuss the future of Fire & EMS training, the challenges training officers face today, and how AI can help departments deliver more targeted, competency-based training.

Watch the full episode:
🔗 https://t.co/0gMzZiPi6t

[First Due @firstduesizeup]

If your ITM program stops at collecting reports, compliance gaps are inevitable. First Due ITM helps departments connect inspections, deficiencies, follow-up, and enforcement workflows in one place so issues get addressed faster and nothing falls through the cracks.

✔ Better visibility into deficiencies and impairments
✔ Faster follow-up and enforcement workflows
✔ Connected data across prevention and operations
✔ Less manual tracking and administrative work

Build your ITM program with a framework designed to support real compliance:
🔗 https://t.co/OmK3LDRXvD

[First Due @firstduesizeup]

Managing training should not require chasing paperwork, spreadsheets, and disconnected systems.

First Due Training & LMS gives Fire & EMS agencies one place to manage training records, certifications, compliance tracking, and documentation while improving visibility across the organization.

Resources available include:
• Training and ISO documentation guides
• On-demand webinars
• Training program planning resources
• LMS and compliance best practices

Explore the full Training & LMS resource hub:
https://t.co/R8mbt4TEHF

[First Due @firstduesizeup]

Fire protection systems only work when inspections, testing, maintenance, and reporting are consistently completed 🚒

Yet many agencies still struggle with the “missing middle” of ITM compliance — delayed reports, disconnected workflows, limited visibility, and small teams trying to manage thousands of systems.

Modern ITM programs help simplify compliance through connected reporting, automation, and improved oversight without adding administrative burden.
🔹 Improve compliance visibility
🔹 Streamline inspection reporting
🔹 Track deficiencies more effectively
🔹 Reduce manual workflows

See how connected ITM workflows are helping agencies modernize compliance management: https://t.co/SmhLuGysC8

[First Due @firstduesizeup]

Training programs should support readiness, simplify documentation, and give your team clear visibility into every certification, class, and completed skill.

With First Due Training & LMS, departments can:
🔥 Plan, deliver, and track training in one system
📋 Maintain organized ISO-ready documentation
🎓 Centralize certifications and compliance tracking
📈 Improve visibility across your entire training program

Explore webinars, guides, checklists, and tools designed to help Fire & EMS agencies strengthen training structure and improve operational readiness.

Learn more: https://t.co/B6FM1WsAJH

[First Due @firstduesizeup]

🚨 Registration for Unify 2026 is officially OPEN 🚨

Join us September 21–24 in Nashville for the First Due User Summit for Fire & EMS.

Unify brings together Fire and EMS professionals from across North America for hands-on product workshops, focused training, industry insights, networking, and direct collaboration with the First Due team, shaping the platform you use every day.

What’s new this year:
• A Success Lab 3X larger with extended support hours
• Expanded training opportunities for every level of user
• Networking events at iconic Nashville venues
• More opportunities to connect with peers and First Due leadership

Whether you're command staff, administration, IT, or frontline personnel, Unify is built to help your agency get more from First Due and connect with the broader public safety community.

Spots will fill quickly. Register today:
https://t.co/QOM5xEy8oI

[First Due @firstduesizeup]

Managing fire department operations shouldn’t require jumping between multiple systems.

Departments across North America are using First Due to centralize records, improve visibility, and keep teams connected on one platform.

See how agencies are transforming daily operations with First Due: https://t.co/xq3Fd7irwZ

[First Due @firstduesizeup]

Fire protection systems save lives, but only when they’re properly maintained and ready when it matters most.

Managing ITM with spreadsheets, emails, and disconnected workflows creates compliance gaps, delays enforcement, and limits visibility into critical system deficiencies.

First Due ITM helps fire prevention teams modernize Inspection, Testing & Maintenance with:
🔥 Real-time deficiency tracking
📋 Standardized digital submissions
⚡ Automated follow-ups and compliance workflows
🏢 Connected occupancy, inspection, and response data

See how agencies are building a more connected approach to compliance and community safety.
https://t.co/nCkUA1OEHN

#FirePrevention #ITM #FireSafety #FireInspection #FireMarshal #PublicSafety #Compliance #FireProtection #FirstDue

[First Due @firstduesizeup]

Law enforcement scheduling shouldn’t be a constant challenge.

Many agencies still rely on spreadsheets and disconnected tools to manage 24/7 operations, making it harder to keep shifts covered and overtime under control.

First Due Scheduling brings structure and visibility to it all:
🔹 Build and adjust schedules in minutes
🔹 Track overtime automatically
🔹 Spot staffing gaps before shifts start
🔹 Fill openings faster
🔹 Reduce burnout across your agency

Explore resources and see how modern scheduling works: https://t.co/xESN7yHigM

[First Due @firstduesizeup]

Last-minute staffing gaps in fire departments are rarely just last-minute issues 🚒

They’re often the result of limited visibility into staffing conditions and a process that reacts to vacancies instead of anticipating them.

Proactive staffing gives departments a clearer view of upcoming gaps so coverage can be addressed earlier, before callbacks and last-minute changes are needed.

🔹 Reduce callbacks
🔹 Maintain consistent coverage
🔹 Stay ahead of staffing needs

See how AI-assisted staffing works in practice: https://t.co/pBeY1wWmlW

[First Due @firstduesizeup]

Today we recognize the dedication, courage, and commitment of firefighters around the world.

Today, we recognize the dedication, courage, and commitment of firefighters around the world.hat it means to show up when it matters most. We honor your work, your sacrifice, and the impact you make every day.

Thank you for all that you do.

#InternationalFirefightersDay #FireService #Firefighters #FirstResponders #PublicSafety

[First Due @firstduesizeup]

We are heartbroken to share the passing of our friend and colleague, Jimmy O’Toole.

Jimmy dedicated his life to serving others, both on the job and beyond it. He was a passionate advocate for firefighter health and safety, a trusted voice for those around him, and someone who showed up for people in ways that truly mattered. Even while facing his own battle, he never stopped fighting for others.

He will be deeply missed by all who knew him. Our thoughts are with his family, friends, and the many people whose lives he touched.

If you would like to learn more about Jimmy’s life and legacy or support his family, please visit:
https://t.co/PLX2MDOafL

[First Due @firstduesizeup]

First Due Fire Scheduling helps you stay fully staffed while reducing manual work and overtime pressure.

What this looks like in practice:
🔹 Real-time visibility into staffing and coverage
🔹 Fewer callbacks and last-minute vacancies
🔹 Simple management of trades and time off
🔹 Clear control over overtime and workload

Built for how fire departments actually operate, with AI-assisted workflows that support faster, more confident decisions.

See how it works: https://t.co/sb8Dp1nkH3

[First Due @firstduesizeup]

AI is already shaping the future of Fire and EMS. The question is how your department will use it.

In this episode of First Due TableTalk, Battalion Chief Chad Crouse breaks down how AI, data, and emerging technology are impacting operations today and what leaders need to focus on moving forward.

🎙️ Topics covered:
- The current state of AI in the fire service
- Why data quality matters more than ever
- Real use cases across training, reporting, and decision-making
- Common mistakes when adopting new technology
- What it takes to start building an AI strategy

Watch the full episode: https://t.co/Mr5KGIsGfl