SURAT TERBUKA UNTUK @tiket DAN @ime_indonesia — [by @.istritaehyungvictory on Thread]
Kepada Yth.
Manajemen @tiket dan @ime_indonesia
Kami, calon pembeli tiket konser BTS ARIRANG di Jakarta, menyampaikan kekecewaan dan keresahan yang mendalam terkait pelaksanaan General Sale yang berlangsung kemarin.
Sejak proses penjualan dimulai, banyak calon pembeli menemukan indikasi penggunaan bot dan praktik tidak wajar yang menyebabkan ribuan penggemar kehilangan kesempatan memperoleh tiket secara adil.
Kami telah menyampaikan berbagai aduan melalui media sosial, layanan pelanggan, serta berbagai kanal komunikasi resmi. Namun hingga saat ini belum ada penjelasan yang transparan maupun solusi konkret terkait laporan tersebut.
Sebagai platform penjualan tiket dan promotor yang bertanggung jawab, kami berharap @tiket dan @ime_indonesia dapat:
1. Memberikan klarifikasi resmi terkait dugaan penggunaan bot dalam proses pembelian tiket.
2. Menjelaskan langkah mitigasi dan sistem keamanan yang digunakan selama penjualan berlangsung.
3. Melakukan investigasi terhadap transaksi yang terindikasi menggunakan bot atau metode tidak sah.
4. Menjamin proses penjualan yang adil dan transparan bagi seluruh penggemar.
Apabila dalam waktu 1 x 24 jam sejak surat terbuka ini dipublikasikan tidak terdapat tanggapan maupun solusi yang jelas, kami mengajak seluruh ARMY Indonesia dan masyarakat yang terdampak untuk menyampaikan aspirasi secara damai melalui pemberian rating 1 bintang pada aplikasi https://t.co/1TiyUCK2gg di Google Play Store dan App Store sebagai bentuk protes terhadap tidak adanya respons atas keluhan konsumen.
Aksi ini bukan bertujuan untuk menjatuhkan pihak mana pun, melainkan sebagai bentuk tuntutan agar hak konsumen mendapatkan pelayanan yang adil, transparan, dan profesional dapat dihormati.
Kami berharap @tiket dan @ime_indonesia dapat segera memberikan tanggapan yang jelas demi menjaga kepercayaan publik dan menciptakan pengalaman pembelian tiket yang lebih baik di masa mendatang.
Hormat kami,
ARMY Indonesia dan Seluruh Konsumen yang Terdampak.
#BTS_ARİRANG #BTS_WORLDTOUR_ARIRANG_JAKARTA
#BTS_WORLDTOUR_JAKARTA
#ARIRANG_IN_JAKARTA
#FairTicketing
#NoBotForBTS
#TiketUntukARMY
GUE NANGIS BANGET YA ALLOH MEEE DARI KEMARIN @ime_indonesia@tiket masa iya gue gak bisa dapetin terus itu tiket, sedangkan BOT lu bebasin dapet gitu aja.
Aku juga mau lihat bangtan secara langsung—mereka salah satu di antara perantara yang selama ini ngebantu banget selamatin kesehatan mental dan jiwa aku.
Aku masih belum bisa nyalahin takdirnya Alloh gitu aja, karena aku juga udah mantep banget ngerasa 'haqqul yaqin' bisa dapetin itu. Di hari pertama (event membership) aja + itu first time banget ikut war, aku udah bisa tembus dan masuk di tahap payment, tapi kepental terus deh. Tadi pas general on sale pun kayak gitu.
Tapi aku MUTLAK nggak akan bisa terima/ikhlas/ridho sama orang-orang yang ngelakuin dengan cara seperti potongan chat di bawah ini. Serta orang-orang yang nimbun banyak tiket tapi ketika dijual lagi kasih harganya yang nggak bisa diterima oleh akal sehat.
Juga... buat para army juga nih, yang WTS di hashtag #armybantuarmy, tolonglah kasih harga yang WAJAR BIN WARAS!! Judulnya aja udah jelas "SALING BANTU". Sedangkan kalian yang tega ngasih harga CAT 3 SAMPAI 3 JUTA TUH APA YANG NGEBANTU??! Bantu bikin jangar + pengen maki-maki sih iya.
@BIGHIT_MUSIC@HYBEOFFICIALtwt
📢 PENGUMUMAN #ARMYBantuARMY
Untuk menjaga kenyamanan dan membantu sesama ARMY mendapatkan tiket dengan harga yang masih wajar, kami menetapkan batas maksimal harga WTS sebagai berikut:
CAT 3 Rp2.500.000
CAT 2 Rp3.000.000
CAT 1 Rp3.600.000
PLATINUM Rp4.500.000
VIP RP5.500.000
[NEWS] Severance Hospital and #Suga are establishing a specialized treatment center to support the treatment and social independence of patients with autism spectrum disorder.
On the 23rd, Severance Hospital held a groundbreaking ceremony for the 'Min Yoon-ki Treatment Center' for the treatment of children and adolescents with autism spectrum disorder on the first floor of Jejungwan. This center will support the mental health of children and adolescents through language, psychological, and behavioral therapies, and will operate various programs that link clinical and research.
Even while promoting with BTS, Suga has consistently engaged in charity work and has shown a continued interest in mental health, psychological and behavioral issues, and especially depression in adolescents. He has sought ways to help through his talent and ability in music.
Last November, Suga had the opportunity to communicate with Professor Chun Geun-ah of the Department of Pediatrics at Severance Hospital, an authority in the field of pediatric psychiatry. Through several meetings since then, he learned that patients with autism spectrum disorder require customized treatment that fits their life cycle, but that this is difficult to achieve with existing short-term therapeutic interventions. He also agreed that in order to bring about positive changes in the symptoms of autism spectrum disorder, it is necessary to establish a specialized treatment center that can provide mid- to long-term treatment for more than 10 years, and so announced his intention to donate 5 billion won to Severance Hospital. This is the largest donation ever made by an artist, not only to Severance Children's Hospital but also to the entire Yonsei Medical Center.
Since then, Professor Chun and Suga have discussed the establishment of a treatment center and social skills training using music for children and adolescents with autism spectrum disorder from the end of last year to the beginning of this year. Based on this, they developed the 'MIND' program, a social skills group program that combines musical content with existing social skills training programs.
The MIND program is an acronym that contains the meaning of 'enhancing interaction and sensory experiences through music (Music), encountering opportunities to form social relationships and communicate (Interaction), learning the process of naturally forming relationships through a community
(Network), and learning about a society that respects individual diversity and gets along together (Diversity).'
Children who participate in this program play instruments, sing songs, write to music, and express their emotions and thoughts through music and writing.
From March to June of this year, Suga spent weekends meeting with children with autism spectrum disorder and participated in the development of the program. He played instruments such as the guitar himself, guiding the children to match rhythm and harmony, interact with music, and expand their emotional expression. He even went so far as to teach the children to play instruments themselves.
This program has been shown to be effective in helping children with autism spectrum disorder with limited language ability form social relationships.
In the future, the Min Yoongi Treatment Center plans to further develop the MIND program and establish a self-sufficient music project model.