@RAC_Care let's talk about vulnerable customers being left in 30 degree heat and no food , shade and limited water for i dunno... best part of 5 hours and then being stranded by the patrol for another ooh let's say 6? And then having no idea what you've done with them?
@SkyHelpTeam I'm losing the will to live trying to contact customer retention... I've had enough... it must be bad if I've reactivated my account on here.... anyone want to contact me rather than me repeatedly asking to cancel and getting no where
@Be_Fibre Hey.... I'm at my wits end here, does anyone actually contact customers back when they contact you?! We were supposed to go live on 22/10 but still nothing, no responses to my calls other than "I'll contact the team responsible" , then silence.
@SkyHelpTeam having a complete mare with our minis. New router installed, main box connects fine, mini in one room connects fine but the other won't either can't see the main box or can't obtain an ip address. Never been an issue before? Even sat it next to the booster...
@SkyHelpTeam hey! I'm having problems with my hub restarting randomly, apparently the only way I can get a replacement is if I do a doorstep exchange? Is there no way I can send the dodgy one back once I've set up the new one? I can't set up a new hub during working hours.
@elliebaby2003 We still haven't seen the final EHCP from Feb 2022 and we've had this years annual review and no draft yet.....fortunately school kniw what he needs and are providing it- it's just not documented:(
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@blinkforhome since we started getting hotter days our cameras/doorbell seem to stop working or at the very least not communicating with the hub / saving locally. It's not giving any errors though - any advice. Also doorbell goes off randomly!
@virginmedia An hour on the phone this morning & my issue still not resolved. โฌ๏ธgrade can't help as I also want to cancel, cancellation can't help as if they downgrade they have to recontract, tfd me to their specialist team who turned out to be O2... Help!