@cathaypacific Deeply concerning that Cathay's social media monitoring team left fraudulent phishing accounts like
@CustomerRech operating freely on their X feed since July. It targeted at least 15 distressed customers before I managed to get it banned within 12 hours of being targeted myself.
@cathaypacific@cathaypacific Sent back from security to store an extra PED on CX711 (July 24), but airport storage refused mobile phones—causing me to miss my flight. Then your desk quoted 6,000 HKD to rebook. Same PEDs as my outbound flight with zero warning. Case: 06772615. How to fix this?