Frank Keith

A technology sales/solutions executive who enjoys matching innovative tech w/customer needs. A business leader and team builder.

[Frank Keith @fkeith]

Day 1 of #7DaysofAIMarketing w/ #100school 💯

Today I learned about the similarities and differences between major LLM platforms, including Gemini, Claude, ChatGPT & Microsoft Copilot.

Based on my exploration today, my favorite AI platform so far is ChatGPT

[Frank Keith @fkeith]

@HiltonGardenInn Try calling the Hilton Garden Inn Ft Walton Beach on their number that is published on thier website: [phone]. IF their IVR answers, try pressing any of the selections. See for yourself what happens.

[Frank Keith @fkeith]

@HiltonGardenInn Your IVR system is horrible! I cannot reach the local hotel where I have reservations. I cannot successfully navigate the @hilton customer support line (hangs up on me). This has been going on for two day. Unacceptable!!!

[Frank Keith @fkeith]

"Goals are for people who care about winning once.

Systems are for people who care about winning repeatedly."

-@JamesClear

[Frank Keith @fkeith]

"Ambition is when you expect yourself to close the gap between what you have and what you want.

Entitlement is when you expect others to close the gap between what you have and what you want."

– @JamesClear

[Frank Keith @fkeith]

This is big news! @spearline, welcome to the @GetCyara family

[Cyara @GetCyara]

We are pleased to announce our acquisition of the industry-leading global communication testing company @spearline_

We are thrilled to have Spearline as part of the Cyara family! https://t.co/xaY2ewC4PV
#BetterTogether #automatedtesting #CXassurance #acquisition

[Cyara @GetCyara]

#EnterpriseConnect is only one week away! Whether in end-user-focused sessions or through the many informal networking opportunities, you’ll make connections with great like-minded people who share your experiences.

Register now! https://t.co/h3F630M9Ul @enterprisecon #Cyara

[Cyara @GetCyara]

Early Bird pricing for Enterprise Connect is about to expire! Be sure to register by March 3rd to take advantage of these rates and save your spot at North America’s leading communications and CX event. https://t.co/vLs61tjELR @enterprisecon #EnterpriseConnect #Cyara

[Cyara @GetCyara]

Cyara President, James Isaacs, shares his thoughts on how government can use artificial intelligence to improve customer service. Hear more about it in the recent podcast with Government Executive! #CX #AI #technology
https://t.co/a5PGRt0Tf6

[Cyara @GetCyara]

In November '22, Cyara commissioned a study on the current state of #chatbots, conducted by @forrester Consulting. We explored the value of a great chatbot, and how businesses have failed to deliver exceptional experiences. Download the study today! #CX
https://t.co/zanbV0D02z

[Frank Keith @fkeith]

@GetCyara will be at Enterprise Connect in Orlando March 27-30. Will you? Register now with code CYARA to receive $500 off your registration fees! @enterprisecon #EnterpriseConnect #Cyara
https://t.co/aVHSL4i5qz

[Cyara @GetCyara]

Check out @Forbes 10 customer service and CX predictions for 2023! #AI #CX https://t.co/m8rg7sGdW4

[Frank Keith @fkeith]

"Just start.

Start slow if you have to. Start small if you have to. Start privately if you have to.

Just start."

– @JamesClear

[Cyara @GetCyara]

We are pleased to announce that TMC have selected Cyara Botium as 2022 TMC Labs Innovation Award Winner! #innovation #awards #automatedtesting #chatbot   https://t.co/sbeb1MN2vG

[Cyara @GetCyara]

Reimagine your #contactcenter testing strategy to help your organization save time, money, and improve the quality of your #CX. By adopting #ContinuousTesting, you can resolve issues before they impact your budget and your customers.
https://t.co/bTwDAIISoy

[Cyara @GetCyara]

We're a leading sponsor for CCW Europe Exchange, beginning tomorrow at the Hilton London Syon Park!

Join us for 2 days of networking and strategic sessions led by recognized thought leaders in #CX and engagement. Will you be there? #CCWEurope
https://t.co/LNKzGNjkOq

[Cyara @GetCyara]

Gartner reports cloud spending will in as cloud computing continues to support growth during uncertain times due to its agile, elastic, and scalable nature. To learn more about the future of cloud, keep reading.
https://t.co/jBUOt3t8Oa

[Cyara @GetCyara]

Quality CX has always been the hidden hero driving company profits. Yet, delivering flawless #CX at the #B2B level is much more complex than #B2C. Learn more from Cyara CEO, Alok Kulkarni as he dives into why strengthening B2B CX is key to success.
https://t.co/qwcMRDduNx

[Frank Keith @fkeith]

Excellent thinking

[Cyara @GetCyara]

It’s no secret that it costs less to retain current customers than to onboard new ones. So, what can you do to overcome the challenges of onboarding the right way? Your CX program may be the key. Keep reading to see how.
https://t.co/hFT8Hk0nvw

[Cyara @GetCyara]

Industries are transforming as contact center automation increases by 95%. To learn how this affects a variety of industries, keep reading.
https://t.co/fiNyptVagn