@badshelley We sincerely apologize to hear about your negative experience with our services. We kindly invite you to contact us at [email protected]
so that we can review your situation in detail and assist you accordingly.
Our new London to London Stansted Airport coach connection is now operating! Hop on our coaches at the Coach Terminal outside of arrivals, sit back, and enjoy your ride. Book your ride at https://t.co/1iQaVgN8wd for less stress, more sightseeing!
@eadrianamir Hi Adriana, thank you for reaching out. We’re sorry to hear about your experience. Please email your booking details to [email protected] so we can assist you promptly.
@DashinD Hi Johnny, thank you for reaching out. Unfortunately, we don't serve this line. You may find all of our lines by clicking here: https://t.co/CxnZcKb1ki
@mun31945 Hi, we're sorry to hear about this. Don't hesitate to use the browser version, https://t.co/jhad4k3iSH, if you're encountering issues with the app.
@Spylberg Hi Xavier, thank you for informing us of this situation.
Compliance with road safety regulations is essential to our society. Kindly email us at [email protected], so we can investigate this matter.
@laurevignaux Bonjour Laure,
Nous sommes vraiment désolés d’apprendre cela. Afin de pouvoir vous aider au mieux, pourriez-vous s’il vous plaît nous envoyer un e-mail à l’adresse suivante : [email protected] ?
Merci et encore désolés pour ce désagrément.
Max
@AlunInHope Hi Alun, thank you for reaching out! For security reasons, kindly submit your booking details to [email protected] along with your question, so the relevant department can assist you further.
@ankushdiwan Hi Ankush,
You will receive an e-mail 12 hours and 1.5 hours before the pickup time with more information.
You will also receive an SMS and an E-mail when the driver will be at the booked address.
@Michaela24mc Hi Michaela, I'm sorry to hear about the experience you've had. Would you please email us at [email protected] with your ticket number, so we can assist you?
@michaelbharry@Dept_Transport Our General Terms and Conditions were updated since we opened the UK line but the FAQ's were not updated yet but will me modified as soon as possible.
https://t.co/1iQaVgN8wd
@michaelbharry@Dept_Transport Carers travel free, as long as they contact the customer service to book their ticket at least 72 hours before the departure at the following email address: [email protected]