Dear guests, please note that our Vodacom/Frogfoot fibre is still down; it has now been five days. The providers are currently blaming each other for configuration errors. We can only hope for a miracle at this stage! @Vodacom@FFFibre#Yzerfontein π
#FlipFlopsVilla π
Dear guests,Β We are currently experiencing a fibre outage. We have been waiting on @Vodacom to resolve the issue for a few days, but they have yet to provide a fix. We apologise for the frustration this causes and share your concerns regarding the impact on tourism in our area.
@Vodacom Fibre is our Guesthouse is still down. International Guests are unable to access the internet. The example that @Vodacom is setting is just a bad image for South African Tourism and Vodacom itself.
Hi Vodacom, this is not very nice to do this. Fibre down in Guesthouse full on International Guests
I downgraded the Vodacom Fibre line, they confirmed it will be done end April. This morning shortly after accepting the new
Vodacom quote the fibre went down. @Vodacom
@Vodacom Fibre is our Guesthouse is still down. International Guests are unable to access the internet. The example that @Vodacom is setting is just a bad image for South African Tourism and Vodacom itself.
We apologize for our new
Guests that checkin today for the long weekend at the Guesthouse for the lack of internet connection. Our fibre from @Vodacom and @FFFibre (Frogfoot) is down for a week now and they do not fix the fault.
#fibre#tourism#broadband#badservice
We apologize to our lastest guests staying with us for the lack of Wifi. This is due to a @Vodacom and @FFFibre fibre failure issue. It seems they find it very difficult to resolve this fibre failure. It is bad Tourism. We are so sorry.
Our @Vodacom fibre down now for many days (before this cable break - not related) We have International Guests at our guesthouse that are not happy - NO Wifi, Vodacom does not care to fix the problem!!! They just like the money we pay. @VodafoneGroup
@FFFibre@Vodacom@VodafoneGroup Just spoke @vodacom and they confirmed that @frogfoot is not doing their part to resolve this failure!! Bad support Frogfoot. Who do we trust here. As a customer we sit in the middle and those 2 cannot work together..
We apologize to all our local and international guests currently staying with us. Our Fibre access (wifi) problems started last week Wednesday with a 100% failure. We struggle to get @Vodacom to resolve the issue. @VodafoneGroup@FFFibre
@FFFibre@Vodacom@VodafoneGroup Please send me options on other Fibre Operators besides Vodacom. It's best to drop Vodacom for good now. π₯² We run a business and need a company the cares a bit more.
FRG 3247165-T1. (Your side is fine I believe)
@Vodacom Yzerfontein, just us that experience the fibre problem. Nobody else in the area. Just our fibre service that is down. No connection at all. Reported and nothing gets fixed. We need service for our International Guests.
@bookingcomPA Stay away from https://t.co/WhFUnGuezW. They blocked us (listing) because we refused to pay the same commission and taxes twice for the same booking. Rather use platforms that operate in an honest way.
@bookingcom - Are you aware that your finance dept wants to steal money from hosts? Before we get a payout you deduct your commission and taxes. We then get an invoice to pay the that SAME commission and taxes again. @BookingHoldings
@bookingcom07 So https://t.co/WhFUnGuezW blocked us today because we do not allow them to steal money from us. We will not pay the same commission and taxes twice. A fault at https://t.co/WhFUnGuezW and they block us from new bookings!!!!Bad support @bookingcom @bookingcom07.