fmk

[fmk @fmking83]

I have many more photos I’m happy to share regarding the embarrassing chat with @AirbnbHelp. I’ve spent hours asking for help. Will you help me now?

[fmk @fmking83]

@Airbnb I’m reaching out with extreme disappointment in regards to the lack of support and policy structure regarding a recent bed bug exposure my family and I experienced while on our vacation in Maui. I’ll start with these photos/videos.

[fmk @fmking83]

I know you’re a massive enterprise, but I’m happy to keep tweeting that your rep recommend I stay at another host’s bnb and expose their home. The app did not block me from doing this, I just followed the rules. Where is your support and accountability?