laura foden

[laura foden @fodenlaura]

@Argos_Online Private link not connecting properly,how else can you help,live chat and phone getting nowhere?

[laura foden @fodenlaura]

@Argos_Online Disgusting customer service from your call centre.Still waiting for click and collect order from warehouse,due at store 2 weeks ago.Getting no info??!!

[laura foden @fodenlaura]

@Argos_Online There is a tech error when trying to DM on your link,so difficult to get in touch 😕

[laura foden @fodenlaura]

@LindsayOxUni Spooky!!

[laura foden @fodenlaura]

@LindsayOxUni Happy Halloween 🎃 xx

[laura foden @fodenlaura]

@LindsayOxUni Moseley Old Hall

[laura foden @fodenlaura]

@LindsayOxUni Smugglers Cove and Face of Poseidon

[laura foden @fodenlaura]

@LindsayOxUni Arrived in Tsilivi,Zakynthos 🍹😎🏖🍸

[Larry the Cat @Number10cat]

I don't get to vote in this election, but I do have to live with whoever you elect.
No pressure. #GeneralElection24

[laura foden @fodenlaura]

@LindsayOxUni Views of Angle and Thorn Island.

[laura foden @fodenlaura]

@LindsayOxUni Skomer Island trip.

[laura foden @fodenlaura]

@LindsayOxUni Holiday snaps in Pembrokeshire

[laura foden @fodenlaura]

@LindsayOxUni Tulip Heaven 🌷 ♥️ 🌷♥️🌷♥️🌷♥️

[laura foden @fodenlaura]

@LindsayOxUni Tulip Heaven 🌷

[laura foden @fodenlaura]

@LindsayOxUni Sandcastles and beaches ⛱️ 😍

[laura foden @fodenlaura]

@LindsayOxUni Boat trip Puerto Rico to Puerto Mogan,hotel sunset

[laura foden @fodenlaura]

@LindsayOxUni Arrived at Riu Gran Canaria,room with a garden\Meloneras sea view! 😎

[Martin Lewis @MartinSLewis]

Pls share. The new PPI?

HUGE announcement from @theFCA this morning that has gone totally under the radar. It may mean a pay-out for millions who bought a car/van on Motor Finance before 2021.

I’ve done back of the envelope numbers and at the top end this could be PPI type scale (that was £40bn), big enough to be a form of Quantitative easing (so real consequences for the next govt as it’ll likely take a year).

It is to look at the handling of complaints about commissions when people got motor finance (pre 2021). Two big Ombudsman cases revealed today indicate that firms are falsely rejecting complaints and the FCA is now to do a full review of complaint handling.

The FCA wouldn’t do this unless it was likely to find they were doing it wrong. So my suspicion is when it finishes its investigation it will (in order of likelihood) set up either

a) A redress scheme where it orders all the firms to pay redress to every effected customer even if they've not complained.
b) Redress rules where it orders them to pay out redress based on a set formula, to those that complain

The pay out would be either the interest on loans (which is big), the commission (which is big), or the whole loan (which is huge). We're possibly talking thousands back for many.

Clearly this means getting complaints in if you were mis-sold is going to be crucial especially if they choose scheme b) and there is a cut off involved.

It should be noted part of the announcement is the FCA has put a freeze on firms handling complaints for now, so if you complain now they don’t have to do anything, but my provisional thoughts are it is worth people who think they’ve been mis-sold getting in a complaint now as a marker.

So my team and I will be working on a full guide on how to do that which we’ll have out in the next couple of weeks to talk you through this step-by-step. Please watch this space and share with people who may have been impacted.

[laura foden @fodenlaura]

Merry Christmas 🎅 🎄 ❤️ @LindsayOxUni

[laura foden @fodenlaura]

@LindsayOxUni Happy Halloween 🎃 🎃 🎃