Sumit Paul Singh

Strategy - Media and Entertainment | IIM Kozhikode & IIT Kharagpur👨‍🎓

[Sumit Paul Singh @foobic]

Myntra Mnow is a massive disappointment. While everyone else is nailing Q-commerce, your support is non-existent. An agent literally told me to wait until midnight before ghosting me. Ended up cancelling a high-value order. Fix your system.
@myntra @MyntraSupport

[Sumit Paul Singh @foobic]

Hey @airtelindia @Airtel_Presence why is it impossible to find deactivation option on your IVR?

Not only is the AirFiber service failing, but the deactivation process is hidden from the IVR, a clear violation of @TRAI consumer protection norms.

Please process the deactivation.

[Sumit Paul Singh @foobic]

@SwiggyCares We reached out to the restaurant and they said that it can only be done by Swiggy? Why is it so difficult to provide me with an invoice for the purchase? @BombaySweetShop
@jagograhakjago could you please help me with a resolution? @nch1915

[Sumit Paul Singh @foobic]

Hi @Swiggy how do I get an invoice for a purchase made from the app for @BombaySweetShop?

[Sumit Paul Singh @foobic]

@SwiggyCares 224826719579534

[Sumit Paul Singh @foobic]

If you flying @IndiGo6E and are seated anywhere in seat 10-15, don’t pre book any meal, you will most likely not get it. The crew is not equipped to handle the requests.

[Sumit Paul Singh @foobic]

@coach can we claim warranty on products sold via @AJIOLife?

@AjioCares

[Sumit Paul Singh @foobic]

It's incredible and a little scary at the same time.

[Hashem Al-Ghaili @HashemGhaili]

I did more tests with Google's #Veo3. Imagine if AI characters became aware they were living in a simulation!

[Sumit Paul Singh @foobic]

@JioCare I want you guys to remove the Jio fibre connection from my house. You guys have not been able to resolve one service request. It is high time I shift to @airtelindia

[Sumit Paul Singh @foobic]

I understand the push for AI, but these chatbots don’t actually help. They just create barriers between customers and the support they need. I’ve been trying to get information on a big-ticket @LGIndia product, but their AI chatbot has made it nearly impossible.

[Sumit Paul Singh @foobic]

@FurlencoSupport @AjithKarimpana I have followed up multiple times, yet there has been no resolution from your end. This delay is entirely on your team, and if the product is not picked up, the responsibility lies with you. The continued lack of coordination and accountability is unacceptable.
@jagograhakjago

[Sumit Paul Singh @foobic]

@FurlencoSupport The service executive refused the pickup saying that he doesn’t have space in his vehicle. I have been in touch with the furlenco team for past 2 weeks.
My house lease is ending today, and I can’t keep the items in the house.
@AjithKarimpana

[Sumit Paul Singh @foobic]

@FurlencoSupport @AjithKarimpana I just received an email stating that the pickup has now been rescheduled for April 5th. Let me put it on record—my lease has already expired, and there will be no one at the house to facilitate the pickup.

[Sumit Paul Singh @foobic]

@CareDominos Who are you? I don’t think this is an official @dominos_india supporter page. @dominos_india confirm. @dominos

[Sumit Paul Singh @foobic]

@AjioCares Why don’t you just cancel this order and save us both this agony? I’ll buy the product directly from the store.
This inconvenience is not worth it.

[Sumit Paul Singh @foobic]

@AjioCares Ajio Squad has been following up on this for days now. There isn’t any progress.
At this point just cancel this order.

[Sumit Paul Singh @foobic]

@AjioCares I just received a call from some delivery executive from @help_delhivery. He mentioned that he has my @AJIOLife parcel but he’s in CUTTACK, Odisha! What is happening guys?!

[Sumit Paul Singh @foobic]

@help_delhivery my delivery location is ~2kms from your delivery facility. Yet the order is out for delivery for 2 days.
Mind you this is a Luxe product from @AJIOLife .
@AjioCares at this point I’m starting to think that @delhivery has lost the package.