Sameera Ford

[Sameera Ford @fordsameera]

@GreatWolfLodge One hour and 24mins in line and still waiting to check in.. ⏰🕗
#tired #exhausted #wherearetheagents #service👎🏽

[Sameera Ford @fordsameera]

Maybe it's just @GreatWolfLodge Scottsdale.. smh.. don't know if this stressful check in process was worth the drive . Smh.

[Sameera Ford @fordsameera]

Friday night, before a long weekend and @GreatWolfLodge Scottsdale,AZ only have 4 agent at a 8 counter check in area, working check in.. Line long!! Kids are impatient !! Kiosko is a waste!! Smh. Not a great start!!! Do better @GreatWolfLodge smh.

[Sameera Ford @fordsameera]

#deltasuck

[Sameera Ford @fordsameera]

@Delta why are you scheduling flights without crew members to man the flights?? Make it make sense!!!

#Delta #deltacustomerservice #deltasucks

[Sameera Ford @fordsameera]

@Delta honesty is truly the best policy. Tell us the truth as to why our flight keeps getting delayed. To the point of boarding time, the screens say ontime. Then from one hour delay to 2.5hr. smh. No word Traveling with little and getting emotional responses when I don't hav ans

[Sameera Ford @fordsameera]

WTF !!! Why Asher!?!?!?

RIP boo!! You would have made the world's cutest Groom!!! ❤️

#TheGoodDoctor

[Sameera Ford @fordsameera]

#49ers and #Cowboys
This is gonna be a great game!!!

[Sameera Ford @fordsameera]

Making it 2mins before @AmericanAir board closing isn't enough.. your agent is just heartless..

[Sameera Ford @fordsameera]

@AmericanAir so my bags just landed in ELP, I'm still in Austin and was rebooked on a flight 4hours afters what do I do now?

[Sameera Ford @fordsameera]

@AmericanAir The fact that he could come out twice after to make calls made me think he chose not to let us on.. also the other attendees at the gate said it's not her flight it's his, indicating that he could have done something and chose not to put us on the flight.

[Sameera Ford @fordsameera]

@AmericanAir this whole trip yall gave my husband the shitty side of the stick. delayed his flight on Friday, rebooked him until Saturday night, then close the door on his return home flight #thankyouforyourservice

[Ghost in the Shell @fordjonathan]

So this is how we treat service members now @AmericanAir??? No final boarding call, dropped seats, watch my bags get on a plane without me and take off and your gate agent catching an attitude? Thanks. Nice to know mine and my family's sacrifices mean something.

[Sameera Ford @fordsameera]

@AmericanAir Agreed, I was there 1022am. And he said it's closed.. my flight was 1039am.

[Sameera Ford @fordsameera]

@AmericanAir @AmericanAir that's how your agents are trained to treat service member.. Being an advantage member wasn't a benefit today.. sigh..

[Sameera Ford @fordsameera]

@AmericanAir again.. the male attendant on AA3700 need to get some training.. no customer service.. so a high stressed environment like this he needs some fucking training...

[Sameera Ford @fordsameera]

@AmericanAir @AmericanAir my 5year old was crying seeing her carseat being loaded to the plane.. he came out twice after saying he can't do anything.. our seats were paid for, so they were free.. and he couldn't let us on the plane.. my husband is active duty.. and he didn't care..

[Sameera Ford @fordsameera]

@AmericanAir has no respect for time.. after delaying and delaying.. you still delaying to getting ppl of the plane.. the bags can leave but we sit gotta sit here.. smh

[Sameera Ford @fordsameera]

@AmericanAir I've touch down in Dallas let me off the plane.. 50mins now!!!! Wtf..

[Sameera Ford @fordsameera]

Delayed flight @AmericanAir then rebook flight to 24hours after my original flight without consulting me, now sitting on the jetway for the last 45mins making it impossible to catch my connection.this is pass fucking ridiculous @AmericanAir this is hw you treat yur loyalcustomer?

[Sameera Ford @fordsameera]

@RedLightning420 The pacifier
The pacifiar
Pacifier
The pacificator
Pacifiers
Lmaoo